A.4 Overview of the Approvals App

This section provides an overview of the NetIQ Identity Manager Approvals app user interface. Topics include:

A.4.1 Tasks View

The default view of the Approvals app is the Tasks view. This view displays all of the tasks currently assigned to or claimed by you, with the title of the task and the name and picture of the task recipient. The view lists tasks by expiration date, displaying the tasks due soonest at the top and tasks with no expiration date below.

NOTE:

  • If a user does not have a picture configured in the Identity Manager or has configured their Identity Manager settings to not display a picture, the app displays a generic image instead.

  • Using Approval App you cannot approve or deny tasks that are using complex forms.

If you want to approve or deny a request, or if you want to view the details of a particular task, click the task or task recipient name. If you want to contact a task recipient, click the recipient’s picture.

A.4.2 Details View

The Details view displays details for a particular task assigned to you. The fields displayed vary depending upon the request.

To approve or deny a task, provide any necessary information, and click either Approve or Deny.

A.4.3 Bulk Mode

If you need to approve or deny a large number of similar tasks, you can switch from the default single-task mode to bulk mode in the Tasks view.

NOTE:You cannot approve all tasks in bulk mode. For more complex tasks, like attestation tasks, you must approve each attestation task separately in single-task mode. When you click the Bulk Mode icon, the app displays only the tasks in your list that can be approved in bulk mode.

To approve or deny multiple tasks:

  1. In the Tasks view, click the Bulk Mode icon .

  2. Select the tasks you want to approve or deny. You cannot approve some tasks and deny other tasks at the same time.

  3. (Optional) If you want to approve or deny all tasks, click All.

  4. (Optional) If you change your mind and do not want to approve or deny any tasks, click the single-task mode icon .

  5. Click Approve or Deny.

  6. (Optional) Provide a comment regarding the bulk operation.

  7. Click Confirm.

A.4.4 Completed Tasks View

To view your completed tasks, click the Completed Tasks icon . The view displays the completed task, as well as the time the task was approved or denied. You can click a completed task to view the details of that particular task. For more complex requests, you can click Form Values to view specific information for the request.

If necessary, you can delete one or more of your completed tasks from the Completed Tasks view. To delete tasks, click the Bulk Mode icon , select the tasks you want to delete, and click Delete.

NOTE:The Completed Tasks view only displays tasks completed on your device. You cannot view tasks completed in the User Application or on another device with the Approvals app installed.

A.4.5 Login Settings View

The Login Settings view allows you to view or modify your login settings.

WARNING:If your Identity Manager administrator provided a link or QR code to automatically configure your app settings, we recommend you do not modify those default settings unless your administrator instructs you to do so.

A.4.6 Advanced Settings View

The Advanced Settings view allows you to view or modify advanced settings that determine how you receive data from the Roles Based Provisioning Module server.

WARNING:If your Identity Manager administrator provided a link or QR code to automatically configure your app settings, we recommend you do not modify those default settings unless your administrator instructs you to do so.

If you accidentally change the Data Definition Settings in the Advanced Settings view, click Restore Defaults to restore the default settings provided by Identity Manager. Restore Defaults does not change your user name, password, or any of the Server Details settings.