3.3 Viewing Requests that You Have Made

To view the status of a request in progress and completed requests, in the Dashboard select:

Access > Requests History

After you make a request, you cannot select a request in Request History until Identity Manager finishes processing. If you access the Dashboard using a slow connection, you might need to wait for the Dashboard to allow you to click the request name in the list.

For more information, see the Dashboard Help.

3.3.1 Tracking a Request

For each request, you can view not only your actions but also the workflow involved in approving or denying your request. Each step in the process has a timestamp.

To track a pending request, select the request, then change the upper-right menu to User and System. The Dashboard shows the current state of the request in the approval process.

3.3.2 Canceling a Request

You can cancel a pending request from the History list. Select the request in the list, then select Cancel this request on the subsequent window.