33.6 Retracting Access Request

Occasionally, you might need to retract an access request which has not been fulfilled. Instead of creating a help desk ticket to terminate the request, you can now revoke it directly in the application. A retracted request item will move from a tentatively retracted to a completed retracted state.

NOTE:You can revoke request only for a request item that is either in approval pending or failed state. After fulfillment, use procedures in Requesting Access and Viewing Timeline to remove or add access.

To retract an access request:

  1. Select Request > My Requests.

  2. If the Status of a request item is Approval Pending or Approval Failed, click Retract.