18.3 Managing Challenge Sets

A Challenge Set is one or more questions a user answers to validate their identity. A Challenge Set is part of Password Self-Service.

Users can use Password Self-Service to reset their passwords. A Challenge Set enables a user to validate identity, and then receive a hint or password in an e-mail, or reset a password using a Web browser.

You can allow users to create and answer their own questions, or require users to answer questions that you create.

The Challenge Sets page lets you search for existing challenge sets; create a new challenge set; and edit existing challenge sets.

18.3.1 Creating a New Challenge Set

To create a new Challenge Set, perform the following steps:

  1. Click Authentication Management > Password Policies > Challenge Sets from the landing page.

  2. Click the icon to create a new challenge set.

  3. Specify a name for the Challenge Set object, and select the container or sub-container where the Challenge Set should be created.

  4. Create a new set of questions to be asked for retrieving the user’s password. You can also select from the existing set of random questions.

  5. Set the number of questions to be asked and click Create.

  6. A confirmation message appears indicating that the Challenge Set has been created successfully.

18.3.2 Modifying a Challenge Set

To modify an existing Challenge Set, perform the following steps:

  1. Click Authentication Management > Password Policies > Challenge Sets from the landing page.

  2. Select the appropriate Challenge Set from the list and click the icon.

  3. Make necessary changes in the Modify Challenge Set page and click Save.

  4. A confirmation message appears indicating that the Challenge Set has been modified successfully.

18.3.3 Deleting Challenge Set(s)

To delete Challenge Set(s), perform the following steps:

  1. Click Authentication Management > Password Policies > Challenge Sets from the landing page.

  2. Select the required Challenge Set from the list and click the icon.

  3. Click OK on the confirmation screen.

  4. A confirmation message appears indicating that the Challenge Set has been deleted successfully.