A.5 Known Proxy Administration Tool Issues

A.5.1 Command Line and Proxy Administration Tool Sluggishness During Startup

Appliance with more than one disk drive execute mirroring and cloning processes when the system starts the first time. These one-time processes are required for system fault tolerance and must run to completion.

While the processes are running, the console and the Proxy Administration Tool might seem sluggish for a couple of minutes.

Cache performance is also somewhat affected by the processes

IMPORTANT: Do not restart the appliance. This causes the mirroring and cloning processes to restart and delays the arrival of normal system response times.

A.5.2 Daylight Saving Time Adjustment

The default settings for Adjust Clock for Daylight Saving Changes in the iChain Proxy Administration Tool and the actual iChain Proxy Server do not match. To get the iChain Proxy Server to match the Proxy Administration Tool:

  1. In the Proxy Administration Tool, go to System > Timezone > then deselect Adjust Clock for Daylight Saving Changes.

  2. Apply the changes.

  3. Select the Adjust Clock for Daylight Saving Changes box again.

A.5.3 Speed and Duplex Settings Might Not Be Synchronized Between the Proxy Administration Tool and INETCFG

iChain 2.3 currently does not support additional settings set by Gigabit cards. Use the INETCFG command line utility to adjust speed and duplex settings on Gigabit cards. Do not use the Proxy Administration Tool to change these settings. Also, do not use INETCFG if you have an open session to the server with the Proxy Administration Tool.

A CLI command was added that lets you add additional load line parameters without needed to go through the INETCFG. This should allow the additional settings needed on the newer cards. The syntax is as follows:

set eth0 loadlineparameters=IOMAPMODE=1

A.5.4 Proxy Administration Tool Slowness With Sun JRE

If you are running iChain on a Windows XP machine with Sun JRE, you might experience a delay when selecting Configure > Authentication in the Proxy Administration Tool. While the page is loading, you cannot access the Proxy Administration Tool until all of the authentication profiles are added.

A possible workaround is to go to the control panel and double-click the Java Plug-in, then select the Browser tab and deselect Microsoft Internet Explorer so that the Sun JRE is not used.

If you need to use the Sun JRE, we recommend that you use the Sun JRE 1.5 SP4 version to avoid the slowness issue on Windows platforms. You can use the Microsoft* JVM, but you need to already have it downloaded because it is no longer available for download.

A.5.5 The PIN List Might Not Display Properly with SUN JRE

If you use a large PIN list, the entire list might not display. Currently, Java versions 1.5.0_02 and 1.4.2_08 can handle only approximately 762 entries.