The following issues apply to workstations:
If the login fails with an error message of No Certificates Found, the method failed to read the smart card's certificates. Check the following items:
The smart card reader is installed and functional.
The smart card is configured with a valid certificate and associated private key.
Ensure that the smart card is not locked. Smart cards require a valid PIN to access them. Most smart cards lock after 3 invalid PIN attempts.
The proper smart card middleware is installed and operational. Most middleware includes tools for viewing the information on the smart card.
The method is properly configured to communicate with the middleware. During installation, a smart card communication interface is selected. The recommended setting is PC/SC. If PC/SC communication is failing, you may want to try PKCS#11. When using PKCS#11, you must also specify the correct vendor library (DLL). The library must be in the system path so it can be loaded by the method. You might need to contact the middleware vendor for the specific PKCS#11 library name.
Because the ID-Plugin searches the directory before the actual login, it requires anonymous browse rights enabled in eDirectory. If the directory restricts anonymous browse, the Identity Plug-in does not work.
The single sign-on functionality in Novell Client™ 4.91 SP3 does not work correctly. The problem has been identified and the Novell Client team is releasing a fix. Download and install the fix from the Novell Support Web site.