2.3 Activator

An activator can perform the following tasks:

2.3.1 No Applicant Match for Shipped Cards

If an applicant doesn’t claim his or her PIV card, the activator can create an audit log for the event.

  1. Log in to IAS Workflow as an activator.

  2. Click Requests & Approvals > Request Resources.

  3. Click Continue.

  4. Click No Applicant Match for Shipped Cards.

  5. Type a note explaining that the applicant has not claimed his or her card.

  6. Select the Warning and Usage Statement, then click Sign Approval.

  7. Click Submit.

2.3.2 Wrong Cards Shipped to Valid Address

If the wrong cards are shipped to a valid address, the activator can create and audit log for the event.

  1. Log in to IAS Workflow as an activator.

  2. Click Requests & Approvals > Request Resources.

  3. Click Continue.

  4. Click Wrong Cards Shipped to Valid Address.

  5. Type a note explaining that the wrong cards were shipped.

  6. Select the Warning and Usage Statement, then click Sign Approval.

  7. Click Submit.