3.7 Modifying Workflow Automation Application Credentials

During the installation process, the Workflow Automation Administrator specifies the default user account Workflow Automation uses to operate the following Workflow Automation accounts:

  • Service account

  • Resource Management account

  • Default Workflow Automation Administrator account

After installation is complete, if the user account changes in any way, such as a new password, the services cannot authenticate their communication with each other and the adapters cannot communicate with the Resource Management provider. You must manually update the account information for the service account and the Resource Management account.

For more information about Aegis application credentials, see Understanding Workflow Automation Application Credentials.

3.7.1 Updating the Service Account

If the user account associated with the service account changes in any way, such as a new password, you must manually update the user account associated with the services.

NOTE:You can associate a different account with the services without affecting the Resource Management account or the default Workflow Automation Administrator account. The services must all use the same account.

To update the service account:

  1. Log on to the Workflow Automation Server computer with an Administrator account.

  2. On the Start menu, click Control Panel > Administrative Tools > Services.

  3. Update the appropriate account information for each of the following services:

    • Workflow Engine

    • Activity Broker

    • Namespace Provider

  4. Restart the Namespace Provider service. The Namespace Provider service automatically restarts the Workflow Engine and the Activity Broker services.

3.7.2 Updating the Resource Management Account

If the user account associated with the Resource Management account changes in any way, such as a new password, you must manually update the account in the Adapter Configuration Utility.

NOTE:You can associate a different account with the Resource Management account without affecting the service account or the default Workflow Automation Administrator account.

To update the Resource Management account:

  1. Log on to the appropriate computer with an Administrator account.

  2. In the Aegis program group, click Aegis > NetIQ Aegis Adapter Configuration Utility.

  3. In the left pane, expand Resource Management, and then click the name of the Workflow Automation Server.

  4. In the view pane, modify the appropriate information, and then click Exit.

  5. Restart the Namespace Provider service. The Namespace Provider service automatically restarts the Workflow Engine and Activity Broker services.