2.10 Uninstalling Workflow Automation

If necessary, you can uninstall Workflow Automation by completing the procedures in the following sections. These procedures remove all Workflow Automation components from your environment.

To successfully uninstall Workflow Automation, you must remove the components in the correct order. The following checklist specifies the correct order for uninstalling Workflow Automation components.

NOTE:If the uninstallation program cannot completely remove any files or folders that are still in use, it will prompt you to restart your computer. When you restart the computer, the uninstallation program automatically removes the remaining files and folders.

 

Checklist Items

  1. Uninstall all Workflow Automation adapters. For more information, see Uninstalling Workflow Automation Adapters.

  1. Uninstall the components on the Web Server computer. For more information, see Uninstalling Web Server Components.

  1. Uninstall the components on the Workflow Automation Server computer. For more information, see Uninstalling Workflow Automation Server Components.

  1. Uninstall the Workflow Automation database. For more information, see Uninstalling the Workflow Automation Database.

2.10.1 Uninstalling Workflow Automation Adapters

Before you remove any other Workflow Automation components, you must uninstall any Workflow Automation adapters on the Workflow Automation Server computer.

WARNING:Shared adapters communicate with multiple products. For example, the AppManager Integration Adapter (AppManager adapter) communicates with Workflow Automation and the AppManager Operations Portal. Do not uninstall a shared adapter unless you no longer use all products with which it communicates.

To uninstall a Workflow Automation adapter:

  1. Log on to the Workflow Automation Server computer with an administrator account.

    NOTE:If you are uninstalling from a cluster environment, log on to a passive node in the cluster.

  2. If you are uninstalling from a cluster environment, remove the computer from the cluster.

  3. Close all open applications.

  4. Open Control Panel and select Add or Remove Programs.

  5. Select NetIQ Aegis Product Name Adapter, where Product Name is the name of the product to which the adapter connects.

  6. Click Remove.

  7. If you are uninstalling from a cluster environment, complete the following steps:

    1. Repeat Steps Step 1 through Step 6 on all passive nodes.

    2. Repeat Steps Step 1 through Step 6 on the active node.

2.10.2 Uninstalling Web Server Components

After you remove all Workflow Automation adapters, you can uninstall the Workflow Automation components on the Workflow Automation Server computer.

To uninstall Workflow Automation components on the Web Server computer:

  1. Log on to the Web Server computer with an administrator account.

    NOTE:If you are uninstalling from a cluster environment, log on to a passive node in the cluster.

  2. If you are uninstalling from a cluster environment, remove the node from the cluster. If you do not remove the node from the cluster, and a failover occurs, the failover might interfere with the uninstallation procedure.

  3. Close all open applications.

  4. Open Control Panel and select Add or Remove Programs.

  5. Select NetIQ Aegis.

  6. Click Remove.

  7. If you are uninstalling from a cluster environment, complete the following steps:

    1. Repeat Steps Step 1 through Step 6 on all passive nodes.

    2. Repeat Steps Step 1 through Step 6 on the active node.

2.10.3 Uninstalling Workflow Automation Server Components

After you remove all Workflow Automation components on the Web Server computer, you can uninstall the Workflow Automation components on the Workflow Automation Server computer.

NOTE:If you are using Workflow Automation in a two-tier configuration, you do not need to uninstall the Workflow Automation Server components separately from the Web Server components. For more information about a two-tier configuration, see Supported Configurations.

To uninstall Workflow Automation components on the Workflow Automation Server computer:

  1. Log on to the Workflow Automation Server computer with an administrator account.

    NOTE:If you are uninstalling from a cluster environment, log on to a passive node in the cluster.

  2. If you are uninstalling from a cluster environment, remove the node from the cluster. If you do not remove the node from the cluster, and a failover occurs, the failover might interfere with the uninstallation procedure.

  3. Close all open applications.

  4. Open Control Panel and select Add or Remove Programs.

  5. Select NetIQ Aegis.

  6. Click Remove.

  7. If you are uninstalling from a cluster environment, complete the following steps:

    1. Repeat Steps Step 1 through Step 6 on all passive nodes.

    2. Repeat Steps Step 1 through Step 6 on the active node.

2.10.4 Uninstalling the Workflow Automation Database

Completely removing Workflow Automation from your enterprise requires removing the Workflow Automation database from the Database Server computer. After you remove all Workflow Automation components from the Workflow Automation Server and Web Server computers, you can uninstall the Workflow Automation database.

The setup program does not automatically remove the database. Use the Microsoft SQL Server administrator tools to remove the Workflow Automation database from the Database Server computer. For more information about removing databases, see the Microsoft SQL Server documentation.

WARNING:Shared databases, such as the Resource Management and Reporting Center databases, provide data to multiple products. For example, both Workflow Automation and Directory and Resource Administrator use the Reporting Center database. Do not uninstall a shared database unless you no longer use all products that access it.

NOTE:If you are uninstalling from a cluster environment, ensure you remove the computer from the cluster before you perform the uninstallation procedure.