2.5 Installing Workflow Automation Components in a Cluster Environment

To successfully install Workflow Automation, you must install the components in the correct order. The following checklist specifies the correct order for installing Workflow Automation components in a cluster environment.

 

Checklist Items

  1. Install the Database Server computer components on the Database Server computer. You can run the setup program locally on the Database Server computer or from a remote computer. For more information, see Installing Database Server Components in a Cluster Environment.

  1. Install the Reporting Center components on a separate Reporting server computer. For more information, see Installing Reporting Center in a Cluster Environment.

  1. Create the Workflow Automation-specific resource group on the Workflow Automation Server computer by clustering Microsoft Message Queuing. For more information, see Clustering Microsoft Message Queuing on the Workflow Automation Server Computer.

  1. If you are installing Workflow Automation in a three-tier configuration, install the Workflow Automation Server components on the Workflow Automation Server computer. For more information, see Installing Workflow Automation Server Components in a Three-Tier Cluster Environment.

  1. If you are installing Workflow Automation in a three-tier configuration, install the Web Server components on the Web Server computer. For more information, see Installing Web Server Components in a Three-Tier Cluster Environment.

  1. If you are installing Workflow Automation in a two-tier configuration, install the Workflow Automation Server and Web Server components on the combined Workflow Automation/Web Server computer. For more information, see Installing Workflow Automation and Web Server Components in a Two-Tier Cluster Environment.

  1. Configure IIS on the Web Server computer. For more information, see Configuring the Operations Console on Windows Server 2008.

  1. Install the Reporting Center Console on each user’s local computer. For more information, see Installing the Reporting Center Console Locally.

  1. (Optional) Install the Configuration Console locally. For more information, Installing the Configuration Console Locally.

2.5.1 Installing Database Server Components in a Cluster Environment

These steps guide you through the process of installing the databases on the Database Server computer in a cluster environment. You can run the setup program locally on the Database Server computer or from a remote computer.

NOTE:

  • You only need to run the setup program on one node in the cluster. The setup program automatically installs the components on all other nodes in the cluster.

  • If you add a new node to the cluster, repeat these steps on the new node.

To install Database Server components in a cluster environment:

  1. Log on with an Administrator account to the computer where you want to install the databases.

  2. Run the NetIQ Aegis setup program from the root folder of the Workflow Automation installation kit.

    NOTE:Ensure the installation kit is located on the local computer where you are running the setup program.

  3. Click Begin Setup.

  4. On the Select Components window of the NetIQ Aegis Setup wizard, select the following components:

    NOTE:If you are upgrading from a previous version, the setup program automatically selects the components to install.

    • Aegis Database

    • Resource Management Database

  5. If you want to change the location where the setup program installs Workflow Automation, ensure you select a drive letter that exists on all nodes in the cluster, such as C:\. The setup program does not support installing Workflow Automation on the drive you assigned to the Aegis resource group.

  6. Click Next.

  7. Follow the instructions in the NetIQ Aegis Setup wizard until you finish installing the Aegis and Resource Management databases, and then click Finish.

  8. To verify a successful installation, check the installation log file on each passive node in the cluster. Typically, the log file is in the c:\temp\Aegis folder.

  9. If the installation process failed on a passive node, complete the following steps:

    1. Run the NetIQ Aegis setup program on the node where the installation failed.

    2. Select Install Aegis on a new node in the cluster (existing Aegis installation).

2.5.2 Installing Reporting Center in a Cluster Environment

Reporting Center does not support clusters. If you want to install Workflow Automation in a cluster environment, you must install the following Reporting Center components on a separate Reporting server computer:

  • Reporting Center Configuration Database

  • Reporting Services Data Extension

  • Reporting Center Web service

These steps guide you through the process of installing Reporting Center components on a separate Reporting server computer. For more information about Reporting Center components, see the Reporting Guide for Workflow Automation Reporting Center.

To install Reporting Center on a separate Reporting server computer:

  1. Log on with an Administrator account to the computer where you want to install Reporting Center components.

  2. Run the NetIQ Aegis setup program from the root folder of the Workflow Automation installation kit.

    NOTE:Ensure the installation kit is located on the local computer where you are running the setup program.

  3. Click Begin Setup.

  4. On the Select Components window of the NetIQ Aegis Setup wizard, select Aegis Reporting.

  5. Click Next.

  6. On the Prerequisites window, under Required Prerequisites, click Reporting Center, and then click Install Prerequisite to start the Reporting Center Setup wizard.

  7. On the Feature Selection window of the Reporting Center Setup wizard, select the following options:

    • Configuration Database

    • Reporting Services Data Extension

    • Web Service

  8. Click Next.

  9. Follow the instructions in the Reporting Center Setup wizard until you finish installing the Reporting Center components, and then click Finish.

  10. Follow the instructions in the NetIQ Aegis Setup wizard, and then click Finish.

2.5.3 Clustering Microsoft Message Queuing on the Workflow Automation Server Computer

These steps guide you through the process of clustering Microsoft Message Queuing on the Workflow Automation Server computer (or the combined Workflow Automation/Web Server computer), which creates an Workflow Automation-specific resource group.

NOTE:A cluster resource group is not the same as a resource group in the Resource Management database. For more information about resource groups in Workflow Automation, see Understanding Resource Groups.

To cluster Microsoft Message Queuing on the Workflow Automation Server computer:

  1. Log on with an Administrator account to the computer where you want to install the Workflow Automation Server components.

  2. Start Failover Cluster Manager.

  3. In the left pane, right-click Services and applications, and then click Configure a Service or Application.

  4. On the High Availability Wizard, click Select Service or Application.

  5. Click Message Queuing, and then click Next.

  6. Follow the instructions in the High Availability Wizard until you finish clustering Microsoft Message Queuing.

2.5.4 Installing Workflow Automation Server Components in a Three-Tier Cluster Environment

These steps guide you through the process of installing components on the Workflow Automation Server computer in a three-tier cluster environment.

NOTE:

  • You only need to run the setup program on one node in the cluster. The setup program automatically installs the components on all other nodes in the cluster.

  • If you add a new node to the cluster, repeat these steps on the new node.

The setup program also creates cluster resources. The following table lists the components and their related cluster resources.

Component

Related Cluster Resource

NetIQ Aegis Activity Broker service

NetIQ Aegis Activity Broker

NetIQ Aegis Correlation Engine service

[no related cluster resource]

NetIQ Aegis Engine service

Workflow Engine

NetIQ Aegis Namespace Provider

NetIQ Aegis Namespace Provider

Resource Management Namespace Provider

Resource Management Namespace Provider

To install Workflow Automation Server components in a three-tier cluster environment:

  1. Log on with an Administrator account to the computer where you want to install the Workflow Automation Server components.

  2. Run the NetIQ Aegis setup program from the root folder of the Workflow Automation installation kit.

    NOTE:Ensure the installation kit is located on the local computer where you are running the setup program.

  3. Click Begin Setup.

  4. On the Select Components window of the NetIQ Aegis Setup wizard, select the following options:

    NOTE:If you are upgrading from a previous version, the setup program automatically selects the components to install.

    • Aegis Services

    • Resource Management Namespace Provider

  5. If you want to change the location where the setup program installs Workflow Automation, ensure you select a drive letter that exists on all nodes in the cluster, such as C:\. The setup program does not support installing Workflow Automation on the drive you assigned to the Aegis resource group.

  6. Follow the instructions in the NetIQ Aegis Setup wizard until you finish installing the Workflow Automation Server components, and then click Finish.

  7. To verify a successful installation, check the installation log file on each passive node in the cluster. Typically, the log file is in the c:\temp\Aegis folder.

  8. If the installation process failed on a passive node, complete the following steps:

    1. Run the NetIQ Aegis setup program on the node where the installation failed.

    2. Select Install Aegis on a new node in the cluster (existing Aegis installation).

2.5.5 Installing Web Server Components in a Three-Tier Cluster Environment

These steps guide you through the process of installing components on the Web Server computer in a three-tier cluster environment.

NOTE:

  • You only need to run the setup program on one node in the cluster. The setup program automatically installs the components on all other nodes in the cluster.

  • If you add a new node to the cluster, repeat these steps on the new node.

The setup program also creates cluster resources. The following table lists the components and their related cluster resources.

Component

Related Cluster Resource

Operations Web site

World Wide Web Publishing Service

NetIQ Aegis Business Services service

NetIQ Aegis Business Services

To install Web Server components in a three-tier cluster environment:

  1. Disable the firewall on the Workflow Automation Server computer.

    If you do not disable the firewall, the NetIQ Aegis setup program cannot locate the Workflow Automation Server computer during the Web Server computer installation.

  2. Log on with an Administrator account to the computer where you want to install the Web Server components.

  3. Configure the Group Policy security settings on the Web Server computer to allow anonymous access.

  4. Run the NetIQ Aegis setup program from the root folder of the Workflow Automation installation kit.

    NOTE:Ensure the installation kit is located on the local computer where you are running the setup program.

  5. Click Begin Setup.

  6. On the Select Components window of the NetIQ Aegis Setup wizard, select the following components:

    NOTE:If you are upgrading from a previous version, the setup program automatically selects the components to install.

    • Web Server Components (complete feature)

    • Aegis Reporting

    NOTE:In a cluster environment, the Aegis Reporting component allows you to point to the Reporting server computer. For more information about the Reporting server computer, see Installing Reporting Center in a Cluster Environment.

  7. If you want to change the location where the setup program installs Workflow Automation, ensure you select a drive letter that exists on all nodes in the cluster, such as C:\. The setup program does not support installing Workflow Automation on the drive you assigned to the Aegis resource group.

  8. Click Next.

  9. Follow the instructions in the NetIQ Aegis Setup wizard until you finish installing the Web Server components, and then click Finish.

  10. To verify a successful installation, check the installation log file on each passive node in the cluster. Typically, the log file is in the c:\temp\Aegis folder.

  11. If the installation process failed on a passive node, complete the following steps:

    1. Run the NetIQ Aegis setup program on the node where the installation failed.

    2. Select Install Aegis on a new node in the cluster (existing Aegis installation).

  12. Enable the firewall on the Workflow Automation Server computer.

2.5.6 Installing Workflow Automation and Web Server Components in a Two-Tier Cluster Environment

These steps guide you through the process of installing components on a combined Workflow Automation/Web Server computer in a two-tier cluster environment.

NOTE:

  • You only need to run the setup program on one node in the cluster. The setup program automatically installs the components on all other nodes in the cluster.

  • If you add a new node to the cluster, repeat these steps on the new node.

The setup program also creates cluster resources. The following table lists the components and their related cluster resources.

Component

Related Cluster Resource

NetIQ Aegis Activity Broker service

NetIQ Aegis Activity Broker

NetIQ Aegis Correlation Engine service

[no related cluster resource]

NetIQ Aegis Engine service

NetIQ Aegis Engine

NetIQ Aegis Namespace Provider

NetIQ Aegis Namespace Provider

NetIQ Resource Management Namespace Provider

NetIQ Resource Management Namespace Provider

Operations Web site

World Wide Web Publishing Service

NetIQ Aegis Business Services service

NetIQ Aegis Business Services

To install Workflow Automation Server and Web Server components in a two-tier cluster environment:

  1. Log on with an Administrator account to the computer where you want to install the combined Workflow Automation Server and Web Server components.

  2. Run the NetIQ Aegis setup program from the root folder of the Workflow Automation installation kit.

    NOTE:Ensure the installation kit is located on the local computer where you are running the setup program.

  3. Click Begin Setup.

  4. On the Select Components window of the NetIQ Aegis Setup wizard, select the following options:

    NOTE:If you are upgrading from a previous version, the setup program automatically selects the components to install.

    • Aegis Services

    • Web Server Components (complete feature)

    • Aegis Reporting

    NOTE:In a cluster environment, the Aegis Reporting component allows you to point to the Reporting server computer. For more information about the Reporting server computer, see Installing Reporting Center in a Cluster Environment.

    • Resource Management Service

  5. If you want to change the location where the setup program installs Workflow Automation, ensure you select a drive letter that exists on all nodes in the cluster, such as C:\. The setup program does not support installing Workflow Automation on the drive you assigned to the Aegis resource group.

  6. Click Next.

  7. Follow the instructions in the NetIQ Aegis Setup wizard until you finish installing the combined server components and the databases, and then click Finish.

  8. To verify a successful installation, check the installation log file on each passive node in the cluster. Typically, the log file is in the c:\temp\Aegis folder.

  9. If the installation process failed on a passive node, complete the following steps:

    1. Run the NetIQ Aegis setup program on the node where the installation failed.

    2. Select Install Aegis on a new node in the cluster (existing Aegis installation).