NetIQ Cloud Manager 2.3 Patch 1 Release Notes

August 7, 2014

This file contains information about NetIQ Cloud Manager 2.3 Patch 1. The Application Server component of Cloud Manager (specifically, Cloud Manager Application Server 2.3) and the Orchestration Server (specifically, Cloud Manager Orchestration Server 3.3) component of Cloud Manager are affected by this patch.

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The documentation for this product is available on the NetIQ website in HTML and PDF formats. If you have suggestions for documentation improvements, click Comment on this topic at the bottom of any page in the HTML version of the documentation posted at the Cloud Manager 2.3 NetIQ Documentation page.

1.0 Issues Fixed in This Patch

The following bugs have been fixed in this patch:

  • Bug 876774: cmMobile: Unable to create workload template - error: Missing Selection.

  • Adjustments for null pointer exception in IdentityContextManager.

  • Adjustments to the ForceWorkflowCompletionCommand command to attempt to clean up Business Service Requests and Change Requests that have no workflow.

  • Enhanced workflow-related logging.

  • Bug 861085 - [FTF] NCM 2.2.0/2.2.2 Imported machine adding new NIC fails - Error No root disk found.

  • Fixed an issue with datastore search: Searching from the root directory rather than the subdirectory, which caused provisioning jobs to take a long time to complete.

  • Fixed an issue with detecting a virtual machine’s (VM’s) VNC port configuration: Occasionally, VMware vSphere reflected an empty string "" as the value, causing a failure when casting an empty string to an integer. The fix added a check to make sure there is a value in the extra configuration port setting for a VM before trying to cast it to an integer.

  • Formerly, the contents of the .../config, .../console, and .../plugins directories located on the Cloud Manager Application Server were accessible with a web browser, making those folder listings visible to users. This potential security issue was resolved by making those folders forbidden to browsing.

2.0 Files Included in This Patch

The following files are included in Cloud Manager 2.3 Patch 1 (NCM_2.3.0_Patch1.zip):

  • cmos.zip (for the Orchestration Server), which includes these files:

    • libvsphere.pylib

    • vmprep.sar

  • netiq-cloudmanager-2.3.0-179.noarch.rpm (for the Application Server), which includes these .jar files:

    • common-79.*.jar (fixes Cloud Manager Mobile bug)

    • cm-core-79.*.jar (includes adjustments for null pointer exception in IdentityContextManager, for forceworkflow, and increased logging capabilities for workflow)

    • external-79.*.jar (fixes Cloud Manager Mobile bug)

    • persistence-79.*.jar (fixes Cloud Manager Mobile bug)

    • cm-task-core-79.*.jar (includes adjustments for null pointer exception in IdentityContextManager, for forceworkflow, and increased logging capabilities for workflow)

3.0 Applying the Orchestration Server Patch

3.1 Patch Installation Prerequisites

Ensure that the following prerequisites are met before you install this patch:

  • Cloud Manager Orchestration Server 3.3 is installed, and is up and running.

  • Extract libvsphere.pylib and vmprep.sar from cmos.zip (located inside the NCM_2.3.0_Patch1.zip patch file) and copy to an accessible directory on the Cloud Manager Orchestration Server.

3.2 Installing the Orchestration Server Patch Files

NOTE:If you see an incorrect FQDN on a workload after applying the files in this patch, you might need to rediscover the VMs.

Applying the libvsphere.pylib patch file

Use the following steps to apply the libvsphere.pylib patch file to the Orchestration Server:

  1. Copy libvsphere.pylib to the following location:

    /opt/novell/zenworks/zos/server/components/pylib/libvsphere.pylib

  2. In the Explorer Tree of the Orchestration Server console, expand the Public JDL Libraries container, right-click the libvsphere object, then select Undeploy.

  3. Right-click the Public JDL Libraries container, select Deploy, then browse to the location of the new library (see Step 1 above):

    /opt/novell/zenworks/zos/server/components/pylib/libvsphere.pylib

Applying the vmprep.sar patch file

Use the following steps to apply the vmprep.sar patch file to the Orchestration Server:

  1. Copy vmprep.sar to the following location:

    /opt/novell/zenworks/zos/server/components/jobs/vmprep.sar

  2. In the Explorer Tree of the Orchestration Server console, expand the Jobs container and then the all container, right-click the vmprep object, then select Undeploy.

  3. Right-click the all container, select Deploy, then browse to the location of the new library (see Step 1 above):

    /opt/novell/zenworks/zos/server/components/jobs/vmprep.sar

4.0 Applying the Application Server Patch

4.1 Patch Installation Prerequisites

Ensure that the following prerequisites are met before you install this patch:

  • Cloud Manager Application Server 2.3 is installed, and is up and running.

  • Extract the netiq-cloudmanager-2.3.0-179.noarch.rpm file from the patch (NCM_2.3.0_Patch1.zip) and copy it to an accessible directory on the Cloud Manager Application Server.

    For example: /tmp/ncm2.3_patch/netiq-cloudmanager-2.3.0-179.noarch.rpm

4.2 Installing the Application Server Patch

After you have copied the patch file to the server, use the following steps to install the file:

  1. From the location where you copied netiq-cloudmanager-2.3.0-179.noarch.rpm, run the following command:

    rpm -Uvh --nodeps netiq-cloudmanager-2.3.0-179.noarch.rpm

  2. Run the Cloud Manager configuration program from the following location:

    /opt/netiq/cloudmanager/configurator/config

  3. Choose to run an upgrade for the Cloud Manager Server.

  4. Verify that the netiq-cloudmanager-2.3.0-179.noarch.rpm file is installed.

    1. Log in to the Cloud Manager Web Console.

    2. In the Web Console, click Help > About.

    3. In the About box, verify the following:

      • Server version is 2.3.0 and build number is 79.0.177

      • Web UI version is 2.3.0 dated 8/5/14

5.0 Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information website.

For general corporate and product information, see the NetIQ Corporate website.

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