1.1 Troubleshooting Installation Issues

The following sections provide solution to the problems you might encounter while performing the installation or configuration of the product:

Configuration Programs Do Not Include a Way to Edit the Agent Configuration

Source: PlateSpin Orchestrate Installation and Configuration Programs.
Explanation: Although the scenario is not supported in a production environment, it is common in demonstration or evaluation situations to install the PlateSpin Orchestrate Agent and the PlateSpin Orchestrate Server on the same machine.

An error might occur if you install the agent after the initial server installation or if you attempt to use the configuration programs (config, guiconfig) to change the agent configuration after it is installed. Because of port checking routine in the configuration program, the error alerts you that port 8100 is already in use.

Action: To correct the problem for a demonstration setup, stop the Orchestrate Server, configure the agent with one of the configuration programs, then restart the server.