This patch update resolves specific previous issues. This document outlines why you should install this patch update.
Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the CloudAccess forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
The following sections outline the key features and functions provided by this version, as well as issues resolved in this release.
This patch update for CloudAccess includes various operating system security updates.
This patch update addresses an issue where user logins to applications were failing when the Advanced Authentication tool was enabled for those applications in CloudAccess. After you install this patch update, users can log in to applications as expected with advanced authentication enabled. (Bug 1089596)
This patch update requires an existing installation of one of the following versions of CloudAccess:
3.0 Service Pack 1 (3.0.1-6)
3.0 Service Pack 2 (3.0.2-21)
3.0 Service Pack 2 P1 (3.0.2-25)
3.0 Service Pack 2 P2 (3.0.2-50)
3.0 Service Pack 2 P3 (3.0.2-51)
3.0 Service Pack 2 P4 (3.0.2-65)
Complete the following steps to verify that the update was successful.
To check the installed version:
Access the administration console at https://dns_of_appliance/appliance/index.html, then log in with the appliance administrator credentials.
Click the appliance node, then click. Verify that the version listed in the window is 3.0.2-68.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Issue: CloudAccess does not display an error message or prevent you from trying to import multiple connectors from a file at the same time. However, this operation is not supported and CloudAccess uploads only one of the connectors that you select. The connector that is imported is somewhat arbitrary and the Import/Update Connector Template window might show conflicting information about the uploaded connector. (Bug 1034699)
Workaround: To work around this issue, ensure that you import only one connector at a time.
Issue: If you change the appliance from a DHCP-assigned IP address to a static IP address, after redirecting you to the new IP address the browser might display the “Waiting for services to start” message indefinitely. (Bug 1034982)
Workaround: If you encounter this issue, restart the VM.
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