CloudAccess supports the use of international characters in values for identity attributes, except where the related identity source or application does not allow them. The international character can cause the authentication-related CloudAccess transaction to fail. For example, CloudAccess might be unable to provision a user’s application account, to create a new account in an SSUS identity source, or to allow access to Simple Proxy accounts that use identity injection.
Table 2-3 identifies the identity attributes for external components that do not support using international characters.
Table 2-3 Known Issues for International Characters in Identity Sources and Applications
|
External Component |
Does not support international characters for... |
|---|---|
|
Identity Sources |
|
|
Active Directory |
The email attribute value |
|
Self Service User Store |
The email address used as the user name for an account |
|
Applications |
|
|
Any external OAUTH2 service |
The user attribute |
|
Google Apps for Business |
The cn and sAMAccountName attribute values |
|
Office 365 |
The cn and sAMAccountName attribute values |
|
Salesforce |
The email attribute value |