NetIQ Client Login Extension 3.10 Hotfix 1 (3.10.0.1) includes enhancements, improves usability, and resolves several previous issues.
These improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the NetIQ Identity Manager forums, our community Web site that also includes product notifications, blogs, and product user groups.
The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the Client Login Extension Documentation page.
The following outlines the enhancement and issues resolved in this release:
This release introduces the hotfix installer that is customized to bundle only the files that are modified for the hotfix. Hence, only the files that are updated in the hotfix will get updated instead of updating all the files.
This release includes software fixes for the following issues:
LogonUI.exe Displays An Error In Event Viewer When Windows 10 Resumes from Sleep Mode [1028543]
When Windows 10 resumes from sleep mode, it displays a blank screen. [1024682]
When you click Forgotten Password without specifying a username, the restricted browser displays an error message but it disappears from the screen. The error message is displayed when you press Alt+Tab. [1029403]
Client Login Extension does not support self signed certificates and therefore, NetIQ recommends that you must not use them.
If SSPR is configured with self signed or untrusted certificate then you must import the CA root certificate of signing authority into the local Trusted Root Certification Authorities store.
To upgrade to Client Login Extension 3.10 Hotfix 1, you must be on Client Login Extension 3.10.
For information about the system requirements, refer to System Requirements in the Client Login Extension Administration Guide.
For information about how to install Client Login Extension, refer to Installing the Client Login Extension in the Client Login Extension Administration Guide.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Section 5.1, The Restricted Browser Does Not Exit and Runs In Background
Section 5.2, The Force Enrollment Prompt Is Shortened When Displayed
Section 5.3, The Restricted Browser Disappears from Desktop When Interrupted
Section 5.4, The Other User Tile Is Not Displayed When Windows Resumes from Sleep Mode
Issue: When the Force user for challenge response enrollment option is enabled in Client Login Extension configuration utility and a new user attempts login, the user is forced to enroll for the challenge responses. When user clicks the customized Force user for challenge response enrollment, restricted browser is launched. The restricted browser does not exit even when you click the close button and it runs in the background. [Bug 1044265]
Workaround: Press Alt+F4 to exit the restricted browser.
Issue: When the Force user for challenge response enrollment option is enabled in Client Login Extension configuration utility and a new user attempts to login, the user is forced to enroll for the challenge responses. The message displayed in the NetIQ Password Manager dialog box is shortened even when the message specified in the registry configuration is complete. This issue occurs only on Windows 10 Creators Update. [Bug 1043540]
Workaround: There is no workaround for this issue at this time.
Issue: When you click Forgotten Password, the restricted browser is displayed. If the user clicks on the screen other than the restricted browser window, the browser window disappears and runs in background. [Bug 1044272]
Workaround: Press Alt+Tab to display the restricted browser.
Issue: When Windows is resumed from the sleep mode and the user specifies incorrect username or password in the last logged on user screen, the Incorrect username or password error is displayed. This is an expected behavior but after this operation other users cannot login because the username and password fields remain unavailable. [Bug 1042018]
Workaround: Restart the Windows or disable the sleep mode.
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