8.2 Deployment

This topic discusses the two ways in which you can deploy Vivinet Diagnostics to work with AppManager. In both cases, Vivinet Diagnostics must be installed on the computer on which you run the Action scripts.

8.2.1 Diagnostics and AppManager on One Computer

The most common configuration is one in which the AppManager server components are installed on a single computer: repository, management server, Web management server, consoles, and agent, including the Report agent. Vivinet Diagnostics is installed on this same computer.

Installing both applications on the same computer allows the Action scripts to run on the management server computer, which is the default location. In addition, by installing both applications on the same computer, you can configure the AppManager Report Binder and Web management server to view Diagnosis results.

8.2.2 Diagnostics and AppManager on Separate Computers

An alternative configuration is one in which Vivinet Diagnostics, the AppManager agent, the Report agent, and the AppManager consoles are installed on a computer that is remote from the computer on which the AppManager repository, management server, and Web management server are installed.

Install Vivinet Diagnostics on each computer on which you have installed an AppManager Operator Console. Having the Operator Console and Vivinet Diagnostics on the same computer allows you to rerun a Diagnosis if necessary.

In this configuration, you must configure Action_DiagnoseVoIPQuality and Action_DiagnoseNortelIPT to run on the remote, or proxy, computer.

To configure the Action scripts to run on a proxy computer:

  1. In the AppManager Operator Console or Control Center, run one of the applicable Knowledge Scripts on a resource object. For more information, see Section 8.3, Knowledge Scripts that Trigger Diagnoses.

  2. Click the Actions tab. Depending on the script, Action_DiagnoseVoIPQuality or Action_DiagnoseNortelIPT is selected.

  3. In the Location field, select Proxy.

  4. Select the computer on which Vivinet Diagnostics and the AppManager agent are installed, and then click OK.

  5. If necessary, provide any required information on the other tabs. For more information, click Help in the Properties dialog box.

  6. Click OK to start the monitoring job.