NetIQ Performance Endpoints are lightweight software agents that allow you to send synthetic network traffic, including VoIP traffic, between two nodes on your network and take performance measurements.
This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click Click to comment on this topic of each section of any page in the HTML version of the documentation posted at the Vivinet Assessor and Vivinet Diagnostics page. To download this product, see the Current Performance Endpoints Product Upgrades website.
This release provides the following enhancement:
Support for Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016. With this release, you can install and run NetIQ Performance Endpoints on computers running the most recent versions of Windows through Windows 10 and Windows Server 2016. For more information, see the System Requirements.
This release of NetIQ Performance Endpoints resolves the following issue:
DSCP marking shows some call packets marked with a value of 0. This release resolves an issue in which some DSCP markings on call packets was 0 rather than the quality of service value set in the call configuration. With this release, a retry to set markings on the packets is made when the Windows API is unable to do so on the first attempt. (ENG338620)
This release of NetIQ Performance Endpoints replaces all Previous Releases.
For the most recently updated list of supported application versions, see the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.
NetIQ Performance Endpoints has the following system requirements:
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Software/Hardware |
Version |
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Microsoft Windows operating system running on the computer where the Performance Endpoint is being installed |
One of the following:
For IP Quality of Service (QoS):
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Compatible network protocol software for RTP, TCP, and UDP |
TCP/IP software is provided as part of the network support with all supported versions of Windows. Quality of Service (QoS) support for TCP/IP is available in all supported versions of Windows that support QoS, except for Windows Vista and Windows Server 2008 (non-R2) |
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IP Quality of Service |
One of the following:
NOTE:All require the Quality Windows Audio Video Experience (qWAVE) feature. For more information, see Installing qWAVE to Monitor QoS Settings in the NetIQ Performance Endpoints User Guide. |
For more information, see the Performance Endpoints Management Guide, included in the download package.
Because the Performance Endpoints runs as a service, after you install it, a window is not displayed. The endpoint program waits for incoming test requests, then executes those tests when the requests are received.
To install Performance Endpoints:
Navigate to the Current Performance Endpoints Product Upgrades page and select the version of the Performance Endpoints program you want to use.
Select the installation directory for the Performance Endpoints program. NetIQ Corporation recommends you install it on the local hard disk of the computer you are using. If you install on a LAN drive, the additional network traffic may influence your performance results. The default directory is \Program Files (x86)\NetIQ\Endpoint.
If you have a previous release of the endpoint installed on your computer, click Yes to remove the previous installation, or select No to exit the installation program with no changes to your existing installation.
Clear the Install pre-built data files option.
Select the Start the Performance Endpoint when installed option to start the endpoint program immediately after installation. If you leave this box cleared, the endpoint starts when you restart the computer.
For more information about installing this module, see the NetIQ Performance Endpoints Management Guide, included in the download package.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched.
Use of certain antivirus programs on a computer can result in errors running VoIP call quality tests, particularly when running Vivinet Assessor with over 90 concurrent calls in the test. To resolve this issue, disable the antivirus software. (DOC342555)
Error message states that string variable is not large enough for string during installation if System Path is very long. If the System Path is longer than 975 characters, the following error message displays during installation: String variable is not large enough for string. After you acknowledge the error, the installation continues successfully. After you acknowledge the error, the installation continues successfully. (ENG316356)
Windows Server 2008 R2/2012/2012 R2/2016 require the Quality Windows Audio Video Experience (qWAVE) feature. For the endpoint to run properly on the server operating systems from Windows Server 2008 R2 and later, you need to install the Quality Windows Audio Video Experience (qWAVE) feature. The qWAVE feature is enabled by default on computers running operating systems Windows 7/8/8.1/10. (DOC309447)
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To install qWAVE: |
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If you need further assistance with any issue, please contact Technical Support.
This release of Performance Endpoints includes enhancements added in previous releases.
This release of NetIQ Performance Endpoints adds the following support:
Support for Windows Server 2012 and Windows 8. With this release, you can install and run NetIQ Performance Endpoints on computers running Windows Server 2012 or Windows 8. For more information, see the System Requirements.
This release also resolves the following issues:
A Windows 2008 R2 endpoint fails with an error message of CHR0245 when running a Vivinet Diagnostics test. This release addresses an issue in which a Windows 2008 R2 endpoint stops working and generates an error message of CHR0245 when you ran a Vivinet Diagnostics test on that endpoint. With this release, installing qWave on the endpoint prevents this situation from occurring. For more information about installing qWave, see the qWave procedure in the Known Issues, or see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide. (ENG324227)
CallSetup_SIP_Listen Knowledge Script fails on a Windows endpoint with an error message of CHR0144. This release addresses an issue in which the CallSetup_SIP_Listen script failed on a Windows endpoint with an error message of CHR0144. With this release, an update to the endpoint prevents this situation from occurring. (ENG324335)
This release of NetIQ Performance Endpoints adds the following support:
Support for Windows Server 2012 and Windows 8. With this release, you can install and run NetIQ Performance Endpoints on computers running Windows Server 2012 or Windows 8. For more information, see the System Requirements.
This release also resolves the following issues:
A Windows 2008 R2 endpoint fails with an error message of CHR0245 when running a Vivinet Diagnostics test. This release addresses an issue in which a Windows 2008 R2 endpoint stops working and generates an error message of CHR0245 when you ran a Vivinet Diagnostics test on that endpoint. With this release, installing qWave on the endpoint prevents this situation from occurring. For more information about installing qWave, see the qWave procedure in the Known Issues, or see "Installing qWAVE to Monitor QoS Settings" in the NetIQ Performance Endpoints User Guide. (ENG324227)
CallSetup_SIP_Listen Knowledge Script fails on a Windows endpoint with an error message of CHR0144. This release addresses an issue in which the CallSetup_SIP_Listen script failed on a Windows endpoint with an error message of CHR0144. With this release, an update to the endpoint prevents this situation from occurring. (ENG324335)
This release resolved the following issue:
Type of Service (ToS) error displays when starting a Windows 7 or Windows 2008 R2 computer with endpoints. This release resolves an issue in which an error might occur on an endpoint computer running Windows 7 or Windows 2008 R2 if you started up the computer and the endpoint service started running before the Quality Windows Audio Video Experience (qWAVE) service started. The error message states that CHR0125: Endpoint 1 does not support the following function(s) required to run this test: TOS bit settings for UDP or RTP. With this release, an update to the code for the endpoint prevents the error from occurring by ensuring the qWAVE service is running properly. (ENG313608)
Running the endpoints resulted in excessive memory consumption. This release resolves an issue in which the endpoint application consumed a large amount of memory, up to 100 MB per day, on the Listener endpoint (E2) when the source and destination port numbers were set to user-specified values. (ENG305797)
Traceroute from a Windows 7 or Windows 2008 R2 computer as Endpoint 1 is not working. This release resolves an issue in which Endpoint 1 could not get proper traceroute information if that endpoint was installed on a Windows 7 or Windows 2008 R2 computer. With this release, the traceroute function works properly on endpoints installed on computers running Windows Vista, Windows 2008, Windows 2008 R2, and Windows 7. (ENG315603)
This release resolved the following issue:
Quality of Service settings are not applied on Windows 7 and Windows Server 2008 R2 endpoints. (ENG301058)
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