Problem: The following message appeared during installation:
WARNING: The pre-install check failed for the MO component. This component will not be installed.
Solution: The prerequisites were not met for AppManager ResponseTime for SQL Server to be installed.
If this occurs on a computer that is the repository or Operator Console, some files will be installed, but not the ResponseTime for SQL managed object. This is fine unless you want to run a managed object on this computer.
On the repository computer, the SQL-RT Knowledge Scripts are checked in, and on the Operator Console, the Help files are installed.
Refer to Section 2.1, System Requirements to check the system prerequisites. Then, run the pre-installation check Knowledge Script on the computer. This script creates an HTML-formatted report that details which requirements were not met. See the Installation Guide for AppManager for more information.
Problem: The event details include the following:
WARNING: The pre-install check failed for the MO component. This component will not be installed.
Solution: This event can occur when installing on a computer on which the AppManager Operator Console is installed. This means that the Help files were installed, but the managed object was not installed because the computer did not meet the prerequisites.
Refer to Section 2.1, System Requirements to check the system prerequisites. Then, run the pre-installation check Knowledge Script on the computer. This script creates an HTML-formatted report that details which requirements were not met. See the Installation Guide for AppManager for more information.