2.1 System Requirements

AppManager ResponseTime for Microsoft SQL Server has the following system requirements:

Software/Hardware

Version

NetIQ AppManager installed on the repository, agent, and console computers

6.0, at minimum

AppManager provides setup programs to install this module on AppManager 6.x and AppManager 7.x. Run the setup program appropriate for your version of AppManager.

NetIQ AppManager installed on the repository, agent, and console computers

7.x, at minimum

Microsoft operating system installed on the agent computers

One of the following versions:

  • Windows Server 2019

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

  • 32-bit and 64-bit Windows Server 2008

  • 32-bit Windows 2000, SP2

  • 32-bit Windows XP Professional, SP2

  • 32-bit Windows Vista

  • 32-bit Windows Server 2003

Microsoft SQL Server

One of the following versions:

  • SQL Server 2019

  • SQL Server 2014

  • SQL Server 2012

  • SQL Server 2008 R2

  • SQL Server 2008

  • SQL Server 2005

  • SQL Server 2000

MDAC installed on the agent computers

Version 2.5 or later

Data Source Names

Configured with ODBC to use either the ADO or ODBC DSN Knowledge Scripts.

Microsoft SQL Server Native Client 11.0

(for TLS 1.2 support)

11.3.6538.0 or later

NOTE:The SQL Server Native client can be installed from this Microsoft download link.

NOTE:If you want TLS 1.2 support and are running AppManager 9.1 or 9.2, then you are required to perform some additional steps. To know about the steps, see the article.

For the latest information about supported software versions and the availability of module updates, visit the AppManager Supported Products page at www.netiq.com/support/am/supportedproducts/default.asp. If you encounter problems using this module with a later version of your application, contact NetIQ Technical Support.

For more information about system requirements for the AppManager agent, repository, and management server, see the Installation Guide for AppManager.