11.0 Action Knowledge Scripts

The AppManager Action Knowledge Scripts perform corrective or responsive actions when events are raised. From the Knowledge Script view of Control Center, you can access more information about any NetIQ-supported Knowledge Script by selecting it and clicking Help. In the Operator Console, click any Knowledge Script in the Knowledge Script pane and press F1.

Knowledge Script

What It Does

Diagnose

Triggers AppManager Diagnostic Console to run a diagnosis of the target computer.

DiagnoseNortelIPT

Triggers NetIQ Vivinet Diagnostics to run a diagnosis of VoIP quality in a Nortel CS1000 IP Telephony environment.

DiagnoseVoIPQuality

Triggers NetIQ Vivinet Diagnostics to run a diagnosis of voice quality between two phones or two endpoints.

DominoCommand

Issues a Domino command to a Domino server.

DosCommand

Runs a non-interactive DOS command.

DumpTran

Dumps or truncates the SQL Server transaction log.

ExtendedSNMPTrap

Sends an extended SNMP trap message to a specified list of computers.

IISContinueSite

Continues a paused Internet Information Services (IIS) site.

IISPauseSite

Pauses an IIS site.

IISRestartServer

Restarts an IIS server.

IISRestartSite

Restarts an IIS site.

MapiMail

Sends mail to one or more email users.

Messenger

Sends a Messenger service message that contains AppManager event information to a specified computer.

NotesMail

Sends mail to one or more Lotus Domino/Notes email users.

NTEventLog

Writes an event to the Windows Event Log.

Page

Sends a paging call to one or more recipients in response to an event.

RebootSystem

Shuts down and restarts a computer when an event is raised.

RestartServices

Stops and restarts Windows services.

RunDiscoveryNetworkDevice

Used with NetworkDevice_Device_Uptime to rediscover devices that reboot during monitoring.

RunKS

Runs up to three other Knowledge Scripts.

RunPowerShell

Runs a non-interactive Windows PowerShell command.

RunSql

Runs SQL statements or stored procedures.

SendReportToPrinter

Sends a report to the printer that is the default for the managed client on which the Report agent is running.

SMTPMail

Sends mail using SMTP to one or more users.

SMTPMailRpt

Sends the first page of a report to a list of recipients.

SNMPTrap

Sends an extended SNMP trap to one or more computers.

StartServices

Starts specified Windows services.

StopServices

Stops specified Windows services.

Traceroute

Collects exception traceroute data between a specified source and target location in response to an event in a separate Knowledge Script.

TracerouteNetworks-RT

Collects exception traceroute data between a specified source and target location in response to an event in a separate Networks-RT Knowledge Script.

UpdateEventStatus

Provides AppManager event status details from one or more specified computers.

UXCommand

Runs a non-interactive UNIX command in response to an event.

WriteMsgToFile

Writes AppManager event information to a specified file.