11.32 UpdateEventStatus

Use this Action Knowledge Script to acknowledge or close AppManager events from one or more specified computers. If you do not specify any computer, the computer that submitted the event is used. This script raises an event if an action fails.

11.32.1 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

Event Notification

Severity for Action failure

Set the severity level, from 1 to 40, to indicate the importance of the event when the UpdateEventStatus job fails. The default is 5 (red event indicator).

Severity Configuration

Minimum event severity for Action

Set the minimum severity level, from 1 to 40, for an event that triggers this Action. The default is 1.

Maximum event severity for Action

Set the maximum severity level, from 1 to 40, for an event that triggers this Action. The default is 40.

Action

SQL Server login

Specify the SQL Server user account used to run this Knowledge Script, for example, sa.

This account must exist on the SQL Server instance where the AppManager repository is installed whose event status will be updated. The password for this specified account must be configured in AppManager's Security Manager. For more information about configuring, see Configuring Security Manager for Action Knowledge Scripts.

If this parameter is empty, Windows authentication will be used, and the account running the NetIQ AppManager Client Resource Monitor service should have authority to connect to, query, and update data on the SQL Server instance where the AppManager repository is installed.

Repository Server

Provide the name of the server that hosts the AppManager repository.

Repository Database Name

Provide the name of the AppManager repository. The default is QDB.

Update event status to...

Select the update event status as closed or acknowledged. By default, the update event status is Acknowledged.

Filter Options

Filter by computers?

Select Yes to filter events by computers. The default is Yes.

Filter by the computer that raised the event?

Select Yes to include the computer that raised the event. The default is Yes.

Filter by these computers

Select the computers or provide a comma-separated list of computer names by which you want to filter events. For example: QELAB,PORT1,Chris

Filter by these Knowledge Scripts

Provide a comma-separated list of Knowledge Scripts by which you want to filter events. For example, Action_IISContinueSite,Action_Messenger,Action_Diagnose

Filter by event severity

Specify the severity level by which you want to filter events. By default, the event severity is 1 to 40.

Filter by event message

Specify the message by which you want to filter events. The event message indicates whether or not the action was successful, and provides an explanation if the action fails.

Filter by event age

Specify the age of the event. The default is 0 minutes.

Include only events that are...

Indicate whether to include newer or older events based on the age of the event. The default is Older.