2.7 Enabling Access to the Unified Communications Server

By default, AppManager uses the ccmadmin account to access Unified Communications data. If you do not want to use the ccmadmin account, you can set up a new user in a new user group and then configure that group with read-only permission for AppManager. After configuring the new user group, configure the new information in AppManager Security Manager, and then run Discovery_CiscoUCM on the primary Unified Communications Manager server.

2.7.1 Configuring a New User

To allow AppManager to access Unified Communications server data, create a new user and assign the user to a new access control group.

To configure a new user:

  1. Navigate to the Administration Web site of your primary Unified Communications server.

  2. In the Username and Password fields, type your user name and password, and then click Submit.

  3. From the Cisco Unified application Web page, select Application User from the User Management menu, and then click Add New.

  4. In the User ID field, type netiq.

  5. In the Password and Confirm Password fields, type a password for the new user and then click Save.

  6. On the Cisco Unified application Web page, select Access Control Group from the User Management menu, and then click Find.

  7. In the Search Results panel, click the Copy icon in the Standard CCM Read Only row.

  8. In the Explorer User Prompt dialog box, type NetIQ CUM Read Only and then click OK.

  9. Click Add Application Users to Group and then click Find.

  10. Select netiq and then click Add Selected.

  11. On the Cisco Unified application Web page, select Access Control Group from the User Management menu.

  12. In the NetIQ CCM Read Only row, click the Roles icon.

  13. Click Assign Role to Group and then click Find.

  14. Select Standard AXL API Access and then click Add Selected.

  15. On the Cisco Unified application Web page, confirm the NetIQ CCM Read Only group is assigned to the following roles:

    • Standard CCM Admin Users

    • Standard CCMADMIN Read Only

    • Standard SERVICEABILITY Read Only

    • Standard AXL API Access

2.7.2 Adding the New User in Security Manager

After you create a new user in a new access control group, add the new user name and password in AppManager Security Manager.

Complete the following fields in the Custom tab of Security Manager for the proxy agent computer.

Field

Description

Label

CiscoCM_AXL

Sub-label

Computer name of the primary Unified Communications server for which you created the new user and user group in Configuring a New User.

Value 1

netiq

Value 2

Password you created for the new user in Configuring a New User.

Extended application support

Required field to encrypt the new password in Security Manager.

2.7.3 Running Discovery_CiscoUCM

After you create a new user and configure the new user in Security Manager, run the Discovery_CiscoUCM Knowledge Script on the proxy agent computer. For more information about the discovery process, see Discovering CiscoUCM Resources.

In the Comma-separated list of primary servers parameter of the Discovery_CiscoUCM script, provide the host name of the primary server for which you created the new user and user group in Configuring a New User.