AppManager for Apache UNIX 7.9 Release Notes

Date Published: November, 2015

AppManager for Apache UNIX lets you monitor the operation and performance of Apache Web Servers and IBM HTTP Servers through the same console you use to monitor your Windows, UNIX, and Linux environments.

We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.

The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the AppManager Modules page. To download this product, see the AppManager Module Upgrades & Trials website.

1.0 What’s New?

This release provides the following enhancement:

  • Support for IBM HTTP Servers 8.5. This release supports IBM HTTP Server 8.5 on all the supported platforms of UNIX agent, see the System Requirements.

2.0 System Requirements

For the most recently updated list of supported application versions, see the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager for Apache UNIX has the following system requirements:



NetIQ AppManager installed on the AppManager repository (QDB) computers and on all console computers

7.0 or later

Support for Windows Server 2008 on AppManager 7.x requires AppManager Windows Agent hotfix 71704 or later. For more information, see the AppManager Suite Hotfixes page.

Web server versions installed on the agent computers

One of the following:

  • Apache Web Server 2.0, 2.2, or 2.4

  • IBM HTTP Server 6.1, 7.0 or 8.5

NetIQ UNIX agent installed on the computers you want to monitor (agent computers)

One of the following:

  • UNIX agent 7.2, 7.5, and 8.0

  • UNIX agent 7.1 with patch

For more information on hardware requirements and supported operating systems and browsers, see the Apache UNIX Management Guide, included in the download package.

3.0 Contents of the Download Package

Apache UNIX includes Knowledge Scripts to discover and monitor Apache UNIX resources. The download package includes these release notes, a management guide, Help for Knowledge Scripts, and several files that are used during installation:

  •, the patch file you install on any computers you want to monitor that have the UNIX agent 7.1 installed.

    NOTE:This file is not necessary for UNIX agent 7.2, 7.5, and 8.0 computers

  • AM70-Apache-, the module installer.

  • AM70-Apache-, a configuration file used with the AppManager setup program.

  • AM70-Apache-, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.

When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.

4.0 Installing This Module

The following steps provide an overview of how to install this module:

  1. On computers you want to monitor, either install UNIX agent 8.0, 7.5, 7.2 or UNIX agent 7.1 with patch The file to install the patch for UNIX agent 7.1,, is included in this download package.

  2. Install the Knowledge Scripts to your AppManager QDB using AM70-Apache-, which is included in this download package.

  3. Install the Help and console extensions to all AppManager consoles using AM70-Apache- You do not need to use this installer on the UNIX Agent Manager console.

  4. Add the computers you want to monitor to the list of computers in all consoles you use to monitor those computers.

  5. Discover any new computers you want to monitor.

  6. If you are upgrading from a previous version of the module, upgrade any running jobs.

Install Knowledge Scripts only once per QDB. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the \AppManager\qdb\kp folder as in previous releases.

For more information about installing this module, see the AppManager for Apache UNIX Management Guide, included in the download package.

5.0 Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.

  • On computers running SMF Solaris, the StartServer Knowledge Script incorrectly reports a successful event when the Apache SMF is disabled. (ENG284750)

  • If your Web server contains a multi-processing module, such as the worker module, two Knowledge Scripts can fail. The KillLongRunningRequests Knowledge Script terminates all requests that belong to the same process as the request that runs longer than its allotted threshold. The ServerUtilization Knowledge Script always returns a value of zero regardless of the actual data.(ENG283780, ENG284251)

  • Some Knowledge Scripts cannot run properly if you start the Apache server using a relative path. To work around this issue, always start the Apache server using an absolute path. (ENG323793)

  • Analysis Center cannot use Apache data with dynamic legends. For more information about the status of a resolution to this issue, see the Knowledge Base on the NetIQ Technical Support Site. (DOC287794)

  • Messages generated by ConfigFileUpdateCheck Knowledge Script jobs include additional numbers after the time stamp. The time is accurate, but includes extra information that is not useful. For example, the message reports 2012-08-29 18:38:18.000000000 -0500 instead of 2012-08-29 18:38:18. (ENG323329)

  • On computers running Solaris 11, ProcessActivity Knowledge Script jobs report the error /bin/sh: line 1: /usr/ucb/ps: not found if the ps command is not installed. The ps command was not installed by default on Solaris 11 computers, so you must install the command to monitor the process activity for Solaris 11 computers. (ENG323431)

6.0 Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information website.

For general corporate and product information, see the NetIQ Corporate website.

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