AppManager ResponseTime for Microsoft Active Directory 7.3 Release Notes

Date Published: July 2019

AppManager ResponseTime for Microsoft Active Directory provides a set of transactions that can be run from client computers to Active Directory servers. These transactions monitor the availability and response time of typical Active Directory operations, such as checking Active Directory domain controller connectivity or service availability.

This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.

This document outlines why you should install this module, lists installation requirements, and identifies known issues. For more information about installing the module, see the AppManager ResponseTime for Active Directory Management Guide, included in the download package.

1.0 What’s New?

This release of AppManager ResponseTime for Microsoft Active Directory provides the following enhancement:

  • Support for Transport Layer Security 1.2 (TLS): This release of AppManager ResponseTime for Microsoft Active Directory provides support for TLS 1.2.

This release of AppManager ResponseTime for Microsoft Active Directory provides the following enhancements:

  • Support for Microsoft Windows Server 2019 and Windows Server 2016: This module now supports Windows Server 2019 and Windows Server 2016. For more information, see the System Requirements.

To get the updates provided in this release, you must install the module to the AppManager repository (QDB) and on the agent computer, and then propagate changes to any running jobs for the Knowledge Scripts that were updated in this release. AppManager 7.x does not automatically update renamed or copied Knowledge Scripts. For more information, see the “Upgrading Knowledge Script Jobs” section in the management guide.

This release of AppManager ResponseTime for Microsoft Active Directory replaces all Previous Releases.

2.0 System Requirements

For the latest information about supported software versions and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager ResponseTime for Microsoft Active Directory has the following system requirements:

Software/Hardware

Version

NetIQ AppManager installed on the AppManager repository (QDB) computers, on the proxy agent computers, and on all console computer

7.0, 8.0.3, 8.2, 9.1, 9.2, 9.5, or later

One of the following AppManager agents are required:

  • AppManager agent 7.x with hotfix 71704 or later

  • AppManager agent 8.0.3, 8.2, 9.1, 9.2, 9.5 or later

Microsoft Windows operating system on the proxy agent computers

One of the following versions:

  • Windows Server 2019

  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

  • Windows Server 2008 (32- and 64-bit)

  • Windows Server 2003 (32-bit)

  • Windows XP (32-bit)

Active Directory

Active Directory 2000 or later installed on the computers you want to monitor.

Microsoft SQL Server Native Client 11.0

(for TLS 1.2 support)

11.3.6538.0 or later

NOTE:The SQL Server Native client can be installed from this Microsoft download link.

NOTE:If you want TLS 1.2 support and are running AppManager 9.1 or 9.2, then you are required to perform some additional steps. To know about the steps, see the article.

3.0 Contents of the Download Package

AppManager ResponseTime for Active Directory includes a managed object, QCMA.dll, and Knowledge Scripts to discover and monitor Active Directory resources. The download package includes this Readme, a management guide, Help for Knowledge Scripts, and several files that are used during installation:

  • AM70-AD-RT-7.3.99.0.msi, the module installer.

  • AM70-AD-RT-7.3.99.0.ini, a configuration file used with the AppManager setup program.

  • AM70-AD-RT-7.3.99.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.

  • AM70-AD-RT-7.3.99.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.

  • ckAD-RT.exe, the pre-installation check used with the AppManager setup program.

When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.

4.0 Installing This Module

Run the module installer to install the module components in the following locations:

  • On all proxy agent computers to install the agent components

  • On all console computers to install the Help and console extensions

Run the module installer only once on each of these computers.

You must also install the Knowledge Scripts. You can install these module components to either local or remote databases. When installing to each QDB, select the option to install Knowledge Scripts, and then specify the SQL Server name of the server hosting the QDB, as well as the case-sensitive QDB name.

IMPORTANT:This release provides SQL stored procedures. To ensure module functionality, run the module installer for each QDB attached to Control Center.

You need to install Knowledge Scripts and Analysis Center reports only once per database. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the \AppManager\qdb\kp folder as in previous releases.

For more information about installing this module, see the AppManager ResponseTime for Microsoft Active Directory Management Guide, included in the download package.

5.0 Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. AppManager ResponseTime for Active Directory had no known issues at the time of release. If you need further assistance with any issue, please contact Technical Support.

6.0 Previous Releases

This release of AppManager ResponseTime for Microsoft Active Directory includes enhancements added in previous releases.

6.1 Release 7.1.195.0, August 2015

This release of AppManager ResponseTime for Microsoft Active Directory provides the following enhancements:

  • Support for Microsoft Windows Server 2012 R2 and Windows Server 2012: This module now supports Windows Server 2012 R2 and Windows Server 2012. For more information, see the System Requirements.

6.2 Release 7.1.195.0, March 2012

This release of AppManager ResponseTime for Active Directory provided the following enhancements:

  • Support for Microsoft Windows Server 2008 R2 and Windows Server 2008. This module now supports Windows Server 2008 R2 and Windows Server 2008 (32- and 64-bit). For more information, see the System Requirements.

6.3 Release 7.0.154.0, March 2007

This release for AppManager for Microsoft Active Directory provided the following enhancements:

  • Event proxying capability: You can now select the resource object where events are shown in the console TreeView. This feature supports the Service Map Viewer component of Control Center. You can select whether events generated by the ResponseTime for Active Directory managed object appear on the Agent, on the Server, or Both.

  • Backlevel Knowledge Script support discontinued: To support architectural and build enhancements, including a smaller installation profile, all Knowledge Scripts from versions earlier than version 6.4 of AppManager ResponseTime for Active Directory have been deprecated. These Knowledge Scripts will fail if you try to run them.

7.0 Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information website.

For general corporate and product information, see the NetIQ Corporate website.

For interactive conversations with your peers and NetIQ experts, become an active member of our community. The NetIQ online community provides product information, useful links to helpful resources, blogs, and social media channels.