AppManager for IBM Systems Director (previously known as IBM Director) monitors hardware components and the health of IBM Systems Director systems and stores information in a central repository for reporting and capacity planning. This module provides you with better visibility of server operation and potential problems.
This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the AppManager Modules page. To download this product, see the AppManager Module Upgrades & Trials website.
This release of AppManager for IBM Systems Director provides the following enhancements:
Support for IBM Systems Director 6.3.5 and 6.3.7. This release now supports IBM Systems Director version 6.3.5 and 6.3.7. For more information, see the System Requirements.
Support for Microsoft Windows Server 2012 R2 and Windows Server 2012. This release now supports Windows Server 2012 R2 and Windows Server 2012. For more information, see the System Requirements.
To get the updates provided in this release, you must install the module to the AppManager repository (QDB) and on the agent computer, and then propagate changes to any running jobs for the Knowledge Scripts that were updated in this release. AppManager 7.x does not automatically update renamed or copied Knowledge Scripts. For more information, see the “Upgrading Knowledge Script Jobs” section in the management guide.
This release of AppManager for IBM Systems Director replaces all Previous Releases.
For the most recently updated list of supported application versions, see the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.
AppManager for IBM Systems Director has the following system requirements:
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Software/Hardware |
Version |
|---|---|
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NetIQ AppManager installed on the AppManager repository (QDB) computers, on the XYZ computers you want to monitor (agents), and on all console computers |
7.0 or later Support for Windows Server 2008 on AppManager 7.x requires AppManager Windows Agent hotfix 71704 or later. For more information, see the AppManager Suite Hotfixes page. |
|
Microsoft Windows operating system on the agent computers |
One of the following:
|
|
AppManager for Microsoft Windows module installed on repository, agent, and console computers |
Support for Windows Server 2008 R2 on AppManager 7.x requires the AppManager for Windows module, version 7.6.170.0 or later. |
|
IBM Director or IBM Systems Director installed on the agent computers
|
One of the following:
|
|
LSI MegaRAID Adapter installed on the agent computers along with the respective provider |
To monitor and obtain RAID data using WMI (Windows Management Instrumentation), one of the following:
For the following Windows operating systems and versions of IBM Director or IBM Systems Director:
NOTE: The required providers and extensions are installed by default for IBM Director Agent versions 6.3.0, 6.2.1, or 6.2.0. |
|
Adaptec RAID Controller installed on the agent computers along with the respective provider |
To monitor and obtain RAID data using WMI for IBM Systems Director versions prior to 6.3.5 and using SNMP (Simple Network Management Protocol) for IBM Systems Director version 6.3.5 or later:
NOTE:The installation of ServeRAID Manager is necessary on IBM Systems Director Common Agent or Platform Agent version 6.3.5. For the following Windows operating systems and versions of IBM Director or IBM Systems Director:
NOTE:The required providers and extensions are installed by default for IBM Director Agent versions 6.3.0, 6.2.1, or 6.2.0. |
For more information on hardware requirements and supported operating systems and browsers, see the IBM Systems Director Management Guide, included in the download package.
IBM Systems Director includes a managed object, qnfda4.dll, and Knowledge Scripts to discover and monitor IBM Systems Director resources. The download package includes these Release Notes, a Management Guide, Help for Knowledge Scripts, and several files that are used during installation:
AM70-NetfinityDir-7.2.65.0.msi, the module installer.
AM70-NetfinityDir-7.2.65.0.ini, a configuration file used with the AppManager setup program.
AM70-NetfinityDir-7.2.65.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.
AM70-NetfinityDir-7.2.65.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.
ckNetfinityDir.exe, the pre-installation check used with the AppManager setup program.
DefaultRule_NetfinityDir.xml, a configuration file used for deploying the module with Control Center.
When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.
Run the module installer to install the module components in the following locations:
On the IBM Systems Director computers you want to monitor (agents) to install the agent components
On all console computers to install the Help and console extensions
Run the module installer only once on each of these computers.
You must also install the Knowledge Scripts. You can install these components into local or remote QDBs. When installing to the primary QDB, select the option to install Knowledge Scripts, and then specify the SQL Server name of the server hosting the QDB, as well as the case-sensitive QDB name.
IMPORTANT:If you use Control Center 7.x, run the module installer for each QDB attached to Control Center. If you use Control Center 8.x or later, run the module installer only for the primary QDB, and Control Center will automatically replicate this module to secondary QDBs.
Install Knowledge Scripts only once per QDB. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the \AppManager\qdb\kp folder as in previous releases.
IMPORTANT:To migrate to IBM Systems Director version 6.3.5:
Install IBM Systems Director Common Agent version 6.3.5.
Install ServeRAID Manager version 9.30 for the ServeRAID controller.
Run the Discovery_NetfinityDir Knowledge Script to refresh the tree view in the Operator Console.
For more information about installing this module, see the AppManager for IBM Systems Director Management Guide, included in the download package.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Adaptec RAID controller does not work on IBM Systems Director 6.3.5 on a Windows Server 2012 R2 computer. IBM Systems Director 6.3.5 does not provide support for ServeRAID controller monitoring. To monitor the ServeRAID controller, you need to install IBM ServeRAID Manager on IBM Systems Director 6.3.5 on a Windows Server 2012 R2 computer. When you use IBM ServeRAID Manager on Windows Server 2012 R2, the SNMP service stops unexpectedly. This is because Windows Server 2012 R2 does not support IBM ServeRAID Manager. (DOC340093)
Data collection fails after upgrading from IBM Systems Director 6.2.1 to IBM Systems Director 6.3.5. When you upgrade IBM Systems Director version 6.2.1 to 6.3.5 and then run the jobs, data collection fails because the tree view objects are modified in IBM Systems Director version 6.3.5. (DOC340204)
To workaround this issue:
Upgrade IBM Systems Director version 6.2.1 to 6.3.5.
Install ServeRAID Manager version 9.30 for the ServeRAID controller.
Upgrade IBM Netfinity module version 7.1 to 7.2.
Run the Discovery_NetfinityDir Knowledge Script to refresh the tree view in the Operator Console.
Propagate the jobs from IBM Netfinity module version 7.1 to 7.2.
IBM Systems Director versions 6.3.0, 6.2.1, 6.2.0, 6.1.2, and 6.1.1 do not provide results for WMI queries. These versions of IBM Systems Director do not provide results for WMI (Windows Management Interface) queries when two power supplies are connected but one is turned off. Therefore, when monitoring systems with one of these versions of IBM Systems Director installed, the HealthCheckHW Knowledge Script sometimes does not raise an event if one of the power supplies fails. (ENG282223)
IBM Systems Director versions 6.2.0 and 6.1.1 do not provide correct data for System Model and BIOS Version. Therefore, the Details pane for that version does not show the correct information for those attributes. This issue was corrected in IBM Systems Director version 6.1.2, for which the details are correct. In version 6.3.0 and 6.2.1, however, the System Model does not display in the Details pane, but the BIOS version displays properly. (ENG282709)
With IBM Systems Director version 6.1.1, the Discovery_NetfinityDir Knowledge Script discovers additional objects for Physical Memory. For systems with IBM Systems Director version 6.1.1 compared with systems with IBM Director version 5.x.x, the Discovery_NetfinityDir Knowledge Script discovers additional objects for Physical Memory. For these physical objects, the details pane shows the parameter values for Status as "Unknown" and for Size as "0". Therefore, the NetfinityDir_MemoryErrors Knowledge Script cannot monitor these objects. (ENG282709)
IBM Systems Director does not provide correct details for Fan, Voltage, and Temperature objects. For systems with that version, the Details pane shows the parameter values for those objects for Lower Threshold and Upper Threshold as "0". Therefore:
The NetfinityDir_FanSpeed and NetfinityDir_Temperature cannot monitor Fan and Temperature sensors with the Threshold option parameter set to "standard" on the Values tab. However, these scripts can monitor Fan and Temperature sensors with the Threshold option parameter set to "custom".
The NetfinityDir_Voltage Knowledge Scripts cannot monitor Voltage sensors. (ENG282709)
IBM Systems Director versions 6.3.0, 6.2.1, 6.2.0, and 6.1.2 do not provide correct data for Temperature objects. Therefore, for systems with that version of IBM Systems Director compared with systems with IBM Director version 5.x.x., the Discovery_NetfinityDir Knowledge Script discovers additional objects for Temperature. For these Temperature objects the details pane shows the parameter values empty for Lower Threshold and Upper Threshold. Therefore, the NetfinityDir_Temperature Knowledge Script cannot monitor these objects. (ENG282709)
This release of IBM Systems Director includes enhancements added in previous releases.
This release provided the following enhancement:
Support for IBM Systems Director 6.3. This release now supports IBM Systems Director 6.3. For more information, see the System Requirements.
This release added the following support:
IBM Systems Director 6.2.0 and 6.2.1. This release adds support for IBM Systems Director versions 6.2.0 and 6.2.1.
This release also addressed the following issue:
Running Discovery_NetfinityDir sometimes results in an invalid Discovery XML string. This release resolves an issue in which the Discovery_NetfinityDir Knowledge Script returns an invalid XML string, and the Discovery job subsequently fails with the following error message: Ongoing transaction has been committed. With this release, an update to the code of the Discovery_NetfinityDir script prevents the error from occurring. (ENG305937)
This release included the following enhancements:
Support for 64-bit Windows Server 2003 R2 with SP2
Support for 32-bit or 64-bit Windows Server 2008 with SP2
Support for Windows Server 2008 R2
Support for IBM Systems Director versions 6.1.1 and 6.1.2
A new parameter in the NetfinityDir_Voltage Knowledge Script that allows you to raise an event when the voltage level is normal
A new parameter in the NetfinityDir_FanSpeed Knowledge Script that allows you to raise an event when the fan speed is normal
The following Knowledge Scripts are obsolete as of this release. They were designed for functionality that is no longer available from the AppManager for IBM Systems Director module. These Knowledge Scripts are not included in this release, and no Help is provided for any script you may still be using:
Report_RAIDLogicalDeviceCacheHitRate
Report_RAIDLogicalDeviceIORate
Report_RAIDLogical DeviceIOSize
Report_RAIDPhysicalDeviceIORate
Report_RAIDPhysicalDeviceIOSize
Hotfix 71174 resolved the following issues:
Discovery fails for disk drives larger than 100 GB. Before you install this release, the Discovery_NetfinityDir Knowledge Script job fails when it finds disk drives larger than 100 GB. After you install this release, the Discovery_NetfinityDir Knowledge Script job successfully discovers disk drives of all sizes. (ENG243635)
Discovery fails for large number of resources. Before you install this release, the Discovery_NetfinityDir Knowledge Script job fails when it attempts to discover a large number of resources. After you install this release, the Discovery_NetfinityDir Knowledge Script job successfully discovers a large number of IBM Director resources. (ENG247515)
Discovery fails to add objects to Operator Console TreeView pane. Before you install this release, the Discovery_NetfinityDir Knowledge Script job completes without errors but fails to add the IBM Director object to the TreeView pane. After you install this release, the Discovery_NetfinityDir Knowledge Script job adds the IBM Director object to the TreeView pane when the job completes successfully. (ENG249638)
Discovery fails when part of Knowledge Script Group. Before you install this release, the Discovery_NetfinityDir Knowledge Script job randomly stops and starts the NetIQ Client Resource Monitor service (netiqmc) when the job runs as part of a Knowledge Script Group. After you install this release, changes to memory management prevent the random stopping and starting of the netiqmc service and allow the Discovery_NetFinityDir Knowledge Script job to run to completion.
This release added the following new features:
Monitor server services of IBM Director
Log the errors generated by server services (TWGServer)
Monitor memory errors of an IBM Director server
This release included:
Extended AppManager monitoring support to IBM Director 5.10 (Update 1, 2, and 3)
Enhanced monitoring support to IBM Director services and system hardware
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