AppManager for Dell OpenManage lets you easily monitor the health and availability of your Dell servers for maximum performance. Featuring monitoring and analysis tools, AppManager for Dell OpenManage provides comprehensive functionality and a flexible interface. This version of AppManager for Dell OpenManage offers enhancements over the previous versions and enables more efficient monitoring of the systems.
This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click Click to comment on this content to the right of each section of any page in the HTML version of the documentation posted at the AppManager Modules page. To download this product, see the AppManager Module Upgrades & Trials website.
This release of AppManager for Dell OpenManage provides the following enhancement:
Support for monitoring of Dell hardware through iDRAC: With this release, Dell OpenManage can now be monitored through Integrated Dell Remote Access Controller (iDRAC). For more information, see the System Requirements.
To get the updates provided in this release, you must install the module to the AppManager repository (QDB) and on the agent computer, and then propagate changes to any running jobs for the Knowledge Scripts that were updated in this release. AppManager 7.x does not automatically update renamed or copied Knowledge Scripts. For more information, see the “Upgrading Knowledge Script Jobs” section in the management guide.
This release of AppManager for Dell OpenManage replaces all Previous Releases.
For the latest information about supported software versions and the availability of module updates, visit the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.
AppManager for Dell OpenManage has the following system requirements:
|
Software/Hardware |
Version |
|---|---|
|
NetIQ AppManager installed on the AppManager repository (QDB) computers, on the Dell OpenManage computers you want to monitor (agents), and on all console computers |
8.0.3, 8.2, 9.1, 9.2, 9.5, or later One of the following AppManager agents are required:
|
|
Microsoft Windows operating system on the agent computers |
One of the following:
|
|
Dell OpenManage on the agent computers |
9.2, 8.5, 8.4, 8.1, 8.0, 7.x, 6.x, or 5.x |
|
Integrated Dell Remote Access Controller (iDRAC) |
2.60.60.60 |
|
Microsoft Windows SNMP service |
1 or 2 |
|
AppManager for Microsoft Windows module installed on the AppManager repository (QDB) computer, on the Dell OpenManage computers you want to monitor (agents), and on all console computers |
7.6.170.0 or later |
|
Microsoft SQL Server Native Client 11.0 (for TLS 1.2 support) |
11.3.6538.0 or later NOTE:The SQL Server Native client can be installed from this Microsoft download link. |
NOTE:If you want TLS 1.2 support and are running AppManager 9.1 or 9.2, then you are required to perform some additional steps. To know about the steps, see the article.
AppManager for Dell OpenManage includes a managed object, qdella4.dll, and Knowledge Scripts to discover and monitor Dell OpenManage resources. The download package includes this release notes, a management guide, Help for Knowledge Scripts, and several files that are used during installation:
AM70-DELL-8.0.24.0.msi, the module installer.
AM70-DELL-8.0.24.0.ini, a configuration file used with the AppManager setup program.
AM70-DELL-8.0.24.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.
AM70-DELL-8.0.24.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.
ckDELL.exe, the pre-installation check used with the AppManager setup program.
DefaultRule_DELL.xml, a configuration file used for deploying the module with Control Center.
When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.
Run the module installer to install the module components in the following locations:
On the Dell OpenManage computers you want to monitor (agents) to install the agent components
On all console computers to install the Help and console extensions
Run the module installer only once on each of these computers.
You must also install the Knowledge Scripts. You can install these components into local or remote QDBs. When installing to the primary QDB, select the option to install Knowledge Scripts, and then specify the SQL Server name of the server hosting the QDB, as well as the case-sensitive QDB name.
IMPORTANT:If you use Control Center 7.x, run the module installer for each QDB attached to Control Center. If you use Control Center 8.x or later, run the module installer only for the primary QDB, and Control Center will automatically replicate this module to secondary QDBs.
Install Knowledge Scripts only once per QDB. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the \AppManager\qdb\kp folder as in previous releases.
For more information about installing this module, see the AppManager for Dell OpenManage Management Guide, included in the download package.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Discovery_ReportAgent fails for case-sensitive repositories. If your AppManager repository is installed on a case-sensitive SQL Server, the Discovery_ReportAgent Knowledge Script cannot discover Dell objects. (ENG265209)
This release of Dell OpenManage includes enhancements added in previous releases.
This release of AppManager for Dell OpenManage provided the following enhancements:
Support for Dell OpenManage version 9.2 and 8.5: This release supports Dell OpenManage 9.2 and 8.5. For more information, see the System Requirements.
New option in Dell_NICFail KS to choose an option from either to alert for a disabled NIC or not: With this hotfix release, a new option is added in the Dell_NICFail Knowledge Script, which provides an option to either alert for a disabled NIC or not. (ENG345894)
This release of AppManager for Dell OpenManage provided the following enhancement:
Support for Transport Layer Security 1.2 (TLS): This release of AppManager for Dell OpenManage provides support for TLS 1.2.
This release of AppManager for Dell OpenManage resolves the following issue:
Dell hardware monitor is not raising alerts on failed physical disks: Dell module raises no alerts for a failed array disk on the server. This release of AppManager for Dell OpenManage resolves this issue. (ENG346338)
Discovery_Dell Knowledge Script is discovering virtual interfaces as well as physical disks: When Discovery_Dell is configured to discover only physical NIC, virtual interfaces are also getting discovered. This release of AppManager for Dell OpenManage resolves this issue by discovering physical NIC only. (ENG343595)
This release provided the following enhancements:
Support for Dell OpenManage version 8.4: This release supports Dell OpenManage 8.4. For more information, see the System Requirements.
Support for Microsoft Windows Server 2016: In this release, AppManager monitors Dell OpenManage 8.4 installed on Microsoft Windows Server 2016. For more information, see the System Requirements.
This release resolved the following issues:
Discovery_Dell discovers the virtual NIC interfaces: When you selected the Discover only physical interfaces? parameter in the Discovery_Dell Knowledge Script, the virtual NIC interfaces were also discovered along with the physical NIC interfaces. In this release, the Discovery_Dell Knowledge Script discovers only the physical NIC interfaces when you select the parameter.(ENG343595)
This release provided the following enhancements:
Support for Dell OpenManage 8.1 and 8.0.x. This release adds support for Dell OpenManage versions 8.1 and 8.0.x. For more information, see the System Requirements.
Support for Microsoft Windows Server 2012 R2 and Windows Server 2012. This release adds support for Windows Server 2012 R2 and Windows Server 2012. For more information, see the System Requirements.
This release provided the following enhancement:
Support for Dell OpenManage 7.3 and 7.2. This release added support for Dell OpenManage versions 7.3 and 7.2. For more information, see the System Requirements.
This release provided the following enhancement:
Support for Dell OpenManage 7.1 and 7.0. This release adds support for Dell OpenManage versions 7.1 and 7.0. For more information, see the System Requirements.
This release also resolved the following issue:
Dell_NICFail and Dell_NICError Knowledge Scripts report errors when run on objects with virtual interfaces. This release addresses an issue where Discovery_Dell discovered interfaces not associated with NIC cards, called virtual interfaces, which are provided in Windows Server 2008 and Windows Server 2008 R2. Other software programs, such as VMware, also provide virtual interfaces to emulate NIC cards. Dell_NICFail and Dell_NICError Knowledge Script jobs that run on these virtual interface objects report errors due to the fact that a NIC card must be present for those Knowledge Scripts to run and report useful information. With this release, discovering the virtual interfaces is optional. The behavior of the module changes with this release by only monitoring physical interfaces by default. If you want to display virtual interfaces in the TreeView, set the Discovery_Dell Discover only physical interfaces? parameter to no. After you install this release, you must recreate any Dell_NICFail and Dell_NICError jobs on Windows Server 2008 and Windows Server 2008 R2 computers. (ENG316210)
This release resolved the following issues:
Discovery fails when localhost is SNMP source address. This release resolves an issue in which the Discovery_Dell Knowledge Script job fails when the Microsoft SNMP service is configured to receive packets from localhost rather than the host IP address. With this release, a code change allows the managed object to attempt to connect to the SNMP agent as a localhost source address. If that attempt fails, the managed object connects to the SNMP agent as a host IP source address. (ENG309202)
Analysis Center cannot report data from some Knowledge Scripts. This release resolves an issue in which Analysis Center cannot report data generated by Dell_HealthCheck and Dell_NICFail Knowledge Scripts. With this release, the Knowledge Scripts are updated allowing Analysis Center to use the data. If you have jobs for these Knowledge Scripts running when you upgrade, ensure you propagate the changes to the job. For more information about how to propagate changes to running jobs, see the AppManager for Dell OpenManage Management Guide, included in the download package. (ENG310779)
This release provided the following enhancement:
Dell OpenManage version 6.5. This release adds support for Dell OpenManage version 6.5.
This release resolved the following issue:
The Dell_NICFail Knowledge Script continues to generate events when the interface is administratively down. This release resolves an issue in which the Dell_NICFail script generates events even when marked as administratively down. With this release, the Dell_NICFail script checks to make sure the interface is administratively up before potentially generating any events. (ENG274248)
This initial release provided the following enhancement:
Dell OpenManage versions 6.3 and 6.4. With this release, AppManager adds support for Dell OpenManage versions 6.3 and 6.4 installed on the agent computers.
This release provided the following enhancements:
Dell OpenManage versions 6.1 and 6.2. With this release, AppManager supports Dell OpenManage versions 6.1 and 6.2 installed on the agent computers.
Windows Server 2008 R2. With this release, AppManager monitors Dell OpenManage installed on Microsoft Windows Server 2008 R2.
This release resolved the following issue:
SNMP error causes Discovery failure. Before you install this release, the Discovery_Dell Knowledge Script job fails with an SNMP GET error. After you install this release, a code change prevents the GET error, allowing Discovery_Dell to continue. (ENG274535)
This release provided the following enhancements:
Support for Dell OpenManage versions 5.4 and 5.5.
Support for 64-bit Windows Server 2003, Enterprise Edition.
Support for 32-bit and 64-bit Windows Server 2008, Enterprise Edition
This release added support for Dell OpenManage version 5.3.
Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.
For detailed contact information, see the Support Contact Information website.
For general corporate and product information, see the NetIQ Corporate website.
For interactive conversations with your peers and NetIQ experts, become an active member of our community. The NetIQ online community provides product information, useful links to helpful resources, blogs, and social media channels.
For information about NetIQ legal notices, trademarks, disclaimers, warranties, export and other use restrictions, U.S. Government restricted rights, patent policy, and FIPS compliance, see https://www.netiq.com/company/legal/.
Copyright (C) 2019 NetIQ Corporation. All Rights Reserved.
For information about NetIQ trademarks, see https://www.netiq.com/company/legal/. All third-party trademarks are the property of their respective owners.