AppManager for Citrix XenDesktop and XenApp 8.1.0.1 Release Notes

Date Published: December 2018

AppManager for Citrix XenDesktop and XenApp lets you manage the performance and availability of Citrix XenDesktop or XenApp servers. By monitoring your Citrix server implementation at the component level, you can quickly identify areas that might have a negative impact on overall performance, and then you can modify the configuration to improve performance.

We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.

The documentation for this product is available on the NetIQ Web site in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the AppManager Modules page. To download this product, see the AppManager Module Upgrades & Trials Web site.

1.0 What’s New?

This release of the AppManager for Citrix XenDesktop and XenApp provides the following enhancements:

  • Support for Transport Layer Security 1.2 (TLS): This release of AppManager for Citrix XenDesktop and XenApp provides support for TLS 1.2.

This release of the AppManager for Citrix XenDesktop and XenApp resolves the following issue:

  • XenDesktop_LicenseStatus fails when only a single license is installed: XenDesktop_LicenseStatus KS fails when only one license is installed. This release of Citrix XenDesktop and XenApp resolves this issue. (ENG346937)

  • Discovery_XenDesktop: job does not handle licenses labeled as 'permanent': This release of Citrix XenDesktop and XenApp resolves this issue by displaying proper Expiration Date in the Details tab. (ENG345554)

2.0 System Requirements

For the most recently updated list of supported application versions, see the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.

AppManager for Citrix XenDesktop and XenApp has the following system requirements:

Software/Hardware

Version

NetIQ AppManager installed on the AppManager repository (QDB) computers, on the XenDesktop or XenApp servers you want to monitor (agents), and on all console computers

8.0.3, 8.2, 9.1, 9.2, 9.5, or later

One of the following AppManager agents are required:

  • AppManager agent 7.0.4 with hotfix 72616 or later

  • AppManager agent 8.0.3, 8.2, 9.1, 9.2, 9.5, or later

Microsoft Windows operating system on the agent computers

One of the following:

  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

Citrix XenDesktop or XenApp on the agent computers

One of the following:

  • XenDesktop 7.12, 7.11, 7.6, 7.5, or 7.1

  • XenApp 7.12, 7.11, 7.6, or 7.5

Microsoft Windows PowerShell on all Citrix XenDesktop or XenApp servers

2.0 or later

Citrix XenDesktop or XenApp Server SDK on all Citrix XenDesktop or XenApp servers

6.0 or later

Microsoft .NET Framework on the agent computer where XenDesktop or XenApp is installed

Version 2.0 (based on a requirement of the NetIQ PowerShellHost)

NOTE:

  • You can also install .NET Framework 3.0 or 3.5, which automatically installs .NET Framework version 2.0.

  • If you install .NET Framework 4.0 or later, then you must also install AppManager for Microsoft Windows 8.1.82.0.

AppManager for Microsoft Windows module installed on repository, agent, and console computers

7.6.170.0 or later

Microsoft SQL Server Native Client 11.0

(for TLS 1.2 support)

11.3.6538.0 or later

NOTE:The SQL Server Native client can be installed from this Microsoft download link.

For more information on hardware requirements and supported operating systems and browsers, see the AppManager for Citrix XenDesktop and XenApp Management Guide, included in the download package.

NOTE:If you want TLS 1.2 support and are running AppManager 9.1 or 9.2, then you are required to perform some additional steps. To know about the steps, see the article.

3.0 Contents of the Download Package

AppManager for Citrix XenDesktop and XenApp includes Knowledge Scripts to discover and monitor XenDesktop resources. The download package includes this release notes, a management guide, Help for Knowledge Scripts, and several files that are used during installation:

  • AM70-XenDesktop-8.1.23.0.msi, the module installer.

  • AM70-XenDesktop-8.1.23.0.ini, a configuration file used with the AppManager setup program.

  • AM70-XenDesktop-8.1.23.0.xml, a configuration file used for deploying the module with Control Center. This is the file you check into the Control Center Web Depot.

  • AM70-XenDesktop-8.1.23.0-RepositoryFiles.exe, a compressed file that contains the QDB and console files. You do not need to run this file during installation.

  • ckXenDesktop.exe, the pre-installation check used with the AppManager setup program.

When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the \windows_installation\setup\Setup Files folder on the same distribution computer on which you saved your main AppManager software and documentation. By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents.

4.0 Installing This Module

Run the module installer to install the module components in the following locations:

  • On the XenDesktop or XenApp servers you want to monitor (agents) to install the agent components

  • On all console computers to install the Help and console extensions

Run the module installer only once on each of these computers. You must also install the Knowledge Scripts. You can install these components into local or remote QDBs. When installing to the primary QDB, select the option to install Knowledge Scripts, and then specify the SQL Server name of the server hosting the QDB, as well as the case-sensitive QDB name.

IMPORTANT:If you use Control Center 7.x, run the module installer for each QDB attached to Control Center. If you use Control Center 8.x or later, run the module installer only for the primary QDB, and Control Center will automatically replicate this module to secondary QDBs.

Install Knowledge Scripts only once per QDB. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the \AppManager\qdb\kp folder as in previous releases.

For more information about installing this module, see the AppManager for Citrix XenDesktop and XenApp Management Guide, included in the download package.

5.0 Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. AppManager for Citrix XenDesktop and XenApp had no known issues at the time of release. If you need further assistance with any issue, please contact Technical Support.

  • MCPSHostServer PowerShell session fails to initialize: While running multiple jobs at different intervals, you might get the Failed to initialize MCPSHostServer PowerShell session event. (ENG343973)

6.0 Previous Releases

This release of AppManager for Citrix XenDesktop and XenApp includes enhancements added in previous releases.

6.1 Release 8.1, February 2017

This release of the AppManager for Citrix XenDesktop and XenApp provided the following enhancements:

  • Support for Citrix XenDesktop 7.11 and 7.12: This release supports XenDesktop version 7.11 and 7.12. For more information, see System Requirements.

  • Support for Citrix XenApp 7.11 and 7.12: This release supports XenApp version 7.11 and 7.12. For more information, see System Requirements.

  • Support for Microsoft Windows Server 2016: This release supports Windows Server 2016. For more information, see System Requirements.

This release of the AppManager for Citrix XenDesktop and XenApp resolved the following issues:

  • XenDesktop_ApplicationUsage collects data only when event notification is selected for total application instances: The XenDesktop_ApplicationUsage Knowledge Script collected data points only when the Raise event if total number of application instances exceeds threshold? parameter was selected. In this release, the Knowledge Script collects data points irrespective of the parameter selection. (ENG340209)

6.2 Release 8.0.116.0, December 2014

This initial release provided the following Knowledge Scripts for monitoring XenDesktop and XenApp servers:

  • Discovery_XenDesktop: Discovers Citrix XenDesktop and XenApp servers and resources.

  • XenDesktop_ApplicationUsage: Monitors the total instances of all applications and separate instances for each of the applications that are running.

  • XenDesktop_DatabaseActivity: Monitors the activity of the databases associated with the Broker, Host, and Machine Creation XenDesktop services.

  • XenDesktop_EventLog: Monitors the Windows Application event log and custom Citrix logs for Citrix XenDesktop or XenApp error or warning events.

  • XenDesktop_LicenseStatus: Monitors the license usage and license expiration of XenDesktop or XenApp servers.

  • XenDesktop_MachineFailure: Monitors the number and type of failures that have occurred on machines in delivery groups on a XenDesktop or XenApp server.

  • XenDesktop_MachineRegistration: Monitors the registration state of XenDesktop or XenApp servers.

  • XenDesktop_ServiceStatus: Monitors the status of XenDesktop services.

  • XenDesktop_Sessions: Monitors the status and number of sessions that exist on XenDesktop or XenApp servers.

7.0 Third-Party Software

The AppManager for Citrix XenDesktop and XenApp product and all updates and modifications thereto (“Software”) is distributed with certain third-party software and open source software (as may be defined in the license agreement provided with the Software).

The following third-party and open source software are included with the Software and are licensed for distribution according to the terms described in this document and any use thereof must be in accordance with such terms, solely in conjunction with your internal use of the Software, and - unless explicitly contradicted below - consistent with the terms and conditions set forth in the applicable license agreement for the software. No further licenses are granted.

Log4net, Copyright 2001-2007 The Apache Software Foundation, Apache License Version 2.0, January 2004 http://www.apache.org/licenses/

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