6.6 Adding Comments to an Event

Adding comments to an event allows you to record and share information with other console operators and administrators about what caused the event or how you resolved the problem.

You can add comments to parent and child events, individually.

To add comments to an event:

  1. In the Enterprise Layout view of the Navigation pane, select the appropriate Events view.

  2. In the view pane, select the parent or child event you want to investigate.

  3. In the Tasks pane, click Event Properties.

  4. Click the Comments tab.

  5. Enter the text (up to 255 characters) you want to save with the event. You can also specify a URL to create a hyperlink to a web site.

  6. Click Apply or click OK to apply your changes and close the window.

    When you add a comment to an event, the comment indicator on the Events tab in the List pane changes. For more information, see Section 6.5.3, Comments Tab.

  7. To browse through event details for other events, click Previous or Next. If you selected a parent event, this selects the previous or next parent. If you selected a child event, this selects the previous or next child event for the same parent event.