This section describes the steps required to upgrade agent components on the local computer.
To upgrade agent components on the local computer:
Ensure that the upgrade of the QDB and management servers with which the agent communicates completed successfully.
Start the upgrade and generate a pre-installation check report.
For more information about generating the report, see Starting an Upgrade and Generating a Pre-Installation Check Report.
Complete the agent setup program.
After you successfully upgrade agent components, to ensure that you have the latest AM Health Knowledge Scripts for health monitoring in Control Center, install the latest AppManager for Self Monitoring (AM Health) module on the primary QDB computer. For more information about upgrading the module, see Upgrading the AM Health Module. For more information about using Control Center to monitor the health of your AppManager components, see the Control Center User Guide for AppManager, available on the AppManager Documentation page.
AppManager 9.2 includes an update to the OpenSSL library version and location change for the OpenSSL .dll files. For information about removing older versions of the .dll files from the agent computer, see Removing Older Versions of OpenSSL Library .dll files.
After you successfully upgrade agent components, upgrade the AM Health module on the primary QDB computer and then run the Discovery_AMHealth Knowledge Script to prepare AppManager components for health monitoring in Control Center.
To upgrade the AM Health module and prepare components for health monitoring:
From the location where you extracted the installation package, navigate to the Setup\Setup Files folder and run AM70-AMHealth-8.2.x.0.msi.
Select Install Knowledge Scripts to install the repository components, including the Knowledge Scripts.
Specify the SQL Server name of the server hosting the primary QDB, as well as the case-sensitive QDB name.
After Control Center replicates the Knowledge Scripts to non-primary QDBs, run the Discovery_AMHealth Knowledge Script on all agent computers.
AppManager 9.2 includes an update of the OpenSSL library from version 1-0-1m to version 1-0-2j. In previous versions of AppManager, the agent installation program installed the OpenSSL .dll files (libeay32.dll and ssleay32.dll) in the Program Files\NetIQ\AppManager\bin directory on the agent computer. Starting with version 9.2, the management server installation program installs the files on the management server. Although the agent installation program no longer installs the .dll files, it does not remove older versions of the files. You must manually remove older versions of the .dll files from the agent computer.