6.7 Installing the Management Server

This section describes the steps required to install the management server.

To install the management server:

  1. Ensure the accounts required to install the management server are properly configured.

    For more information about the required accounts, see Reviewing Required Accounts and Permissions.

  2. Ensure the QDB to which the management server will connect is running.

  3. Complete the steps in Understanding the AppManager Pre‑Installation Check.

    After you view the pre-installation check report, click Next to start the installation.

  4. When you reach the Destination Folder window, select the folder where you want to install the management server and click Next.

  5. Accept the default ports for communication between the management server and agents or change the port information and click Next.

  6. Provide information about the account the NetIQ AppManager Management Service (NetIQms) will use and click Next.

  7. Provide the following information and click Next:

    • Name of the SQL Server and, if applicable, instance that hosts the QDB to which the management server will connect. To specify a SQL Server instance, use the format Server_Name\instance.

    • Name of the QDB to which the management server will connect.

    • Account the management server will use to connect to the QDB.

  8. Review the installation settings. When you are ready to install the management server, click Install.

If you want to use Performance Monitor to monitor the operational health and performance of the management server and the agent on the management server, you must manually install performance counters. For more information about installing the counters, see Installing Management Server Performance Counters and Installing Agent Performance Counters.

6.7.1 Installing Management Server Performance Counters

You can use Microsoft Performance Monitor to monitor the operational health and performance of the management server. Installing the management server does not automatically install the performance counters. You must manually install the counters.

To install the management server performance counters:

  1. Open a Command Prompt and change directory to the Windows\System32 (for 32-bit operating systems) or Windows\SysWOW64 (for 64-bit operating systems) folder.

  2. Type the following command and press Enter:

    lodctr.exe " Installation_Drive_and_Folder\AppManager\bin\mscnt.ini"

    For example, lodctr.exe "C:\Program Files (x86)\NetIQ\AppManager\bin\mscnt.ini"

If you installed the performance counters on a 64-bit operating system, to view the counters, you must open Performance Monitor from the Windows\SysWOW64 folder.