28.0 Logging

Advanced Authentication provides the logging functionality. All administrative and user actions and events are logged.

Logs help to debug a problem based on the event or action performed.

The log rotation is hard coded based on the file size. The maximum size of a log file is 20 MB. For RADIUS logs, the size of the file is 50 MB. For WebAuth logs, the size of the file is 10 MB. Advanced Authentication stores the last ten log files of each type.

Advanced Authentication supports the following types of logs:

NOTE:A tenant administrator cannot access the Web server logs, Replication logs, Superuser logs, and Background tasks logs.

You can change a time zone in the upper-right section that displays your local time zone. The changes are applied for only the logs displayed and are not applied for the exported logs. Advanced Authentication resets the time zone when you switch from the Logs section or close the Administration portal.

The Debug logging is set to OFF by default. You can enable Debug logging to generate detailed logs for each events and the logs are available in the respective tabs.

After enabling the Debug logging, you can apply the change to other Advanced Authentication servers in a cluster with the Apply to all Servers option.

Exporting the Logs

You can export the logs to a compressed file in the tar.gz format.

To export logs, perform the following steps:

  1. Click Logs.

  2. Select the log you want to export.

  3. Click Export.

  4. Specify a Start date and End date to determine the required logging period.

  5. Click Export.

    The exported log files are displayed in the File Name section.

  6. Click the exported log file package that is exported in the format aucore-logs_<logging_period>.tar.gz to download it.

    NOTE:A tenant administrator cannot export the logs.

Clearing the Logs

You can clear all the logs on the server that you are currently logged on. To clear the logs, perform the following steps:

  1. In the Logs page, click Clear.

    A message appears to confirm that you want to continue clearing the logs.

    NOTE:It is a good practice to export logs to save as a backup before you delete them.

  2. Click OK to clear the logs.