Advanced Authentication- Remote Desktop Gateway Integration

We are a global, enterprise software company, with a focus on the three persistent challenges in your environment: Change, complexity and risk—and how we can help you control them.

Our Viewpoint

Adapting to change and managing complexity and risk are nothing new

In fact, of all the challenges you face, these are perhaps the most prominent variables that deny you the control you need to securely measure, monitor, and manage your physical, virtual, and cloud computing environments.

Enabling critical business services, better and faster

We believe that providing as much control as possible to IT organizations is the only way to enable timelier and cost effective delivery of services. Persistent pressures like change and complexity will only continue to increase as organizations continue to change and the technologies needed to manage them become inherently more complex.

Our Philosophy

Selling intelligent solutions, not just software

In order to provide reliable control, we first make sure we understand the real-world scenarios in which IT organizations like yours operate—day in and day out. That's the only way we can develop practical, intelligent IT solutions that successfully yield proven, measurable results. And that's so much more rewarding than simply selling software.

Driving your success is our passion

We place your success at the heart of how we do business. From product inception to deployment, we understand that you need IT solutions that work well and integrate seamlessly with your existing investments; you need ongoing support and training post-deployment; and you need someone that is truly easy to work with—for a change. Ultimately, when you succeed, we all succeed.

Our Solutions

  • Identity & Access Governance

  • Access Management

  • Security Management

  • Systems & Application Management

  • Workload Management

  • Service Management

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Our goal is to provide documentation that meets your needs. The documentation for this product is available on the NetIQ Web site in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click Add Comment at the bottom of any page in the HTML version of the documentation posted at www.netiq.com/documentation. You can also email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

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NetIQ Communities, the NetIQ online community, is a collaborative network connecting you to your peers and NetIQ experts. By providing more immediate information, useful links to helpful resources, and access to NetIQ experts, NetIQ Communities helps ensure you are mastering the knowledge you need to realize the full potential of IT investments upon which you rely. For more information, visit community.netiq.com.

About this Book

This guide describes the pre-requisites and configuration process of the Remote Desktop Gateway integration.

Intended Audience

This book is intended for Advanced Authentication administrators.

About Remote Desktop Gateway Plug-in

Advanced Authentication integrates with Remote Desktop Gateway to enable a secured access of Remote Desktop Gateway by enforcing multi-factor authentication. Users can use the authentication methods such as Smartphone, VoiceCall, and Swisscom methods to confirm their authentication to the Remote Desktop Gateway.

For example: Employees of a company Digital Airlines located in London need to access Remote Desktop Gateway located in Amsterdam of the same company from their Remote Desktop client machines. It must be ensured that the Remote Desktop connection with the gateway is secure and users can authenticate with methods such as Smartphone. The Remote Desktop Gateway integration of Advanced Authentication with Remote Desktop helps to achieve this secured connection with multi-factor authentication.

NOTE:Advanced Authentication Remote Desktop Gateway plug-in supports only the out-of-band methods such as VoiceCall, Smartphone, and Swisscom methods.