4.1 Upgrading Advanced Authentication Appliance

You can upgrade your appliance using the Product Upgrade option.

For migrating from Advanced Authentication 5.x to 6.x, see Migrating Advanced Authentication from Version 5.x section.

For upgrading from Advanced Authentication 6.0 to 6.1, see Upgrading Advanced Authentication Appliance 6.0 to 6.1.

The Product Upgrade option is displayed only when you can use it to upgrade the service hosted on your appliance.

WARNING:You must start the upgrade process first from the Global Master server (GMS), then upgrade the database servers, and finally upgrade the web servers.

To upgrade Advanced Authentication Appliance, perform the following steps:

  1. Create snapshots for all Advanced Authentication servers.

  2. Open the Advanced Authentication Configuration console in the Global Master server.

  3. Click the Online Update tab and apply all updates.

    You can also apply the updates offline if there is no internet connection. For more information, see Performing the Offline Updates.

  4. Click the Product Upgrades tab and upgrade the appliance.

  5. Restart the server to complete the update.

    It may take up to 10 minutes to get the required services started.

  6. Log in to the Advanced Authentication Administration portal on the upgraded server.

  7. Click Cluster > Conflicts to resolve the conflicts.

  8. Repeat Step 2 to Step 7 for database servers and Step 2 to Step 6 for web servers.

NOTE:You cannot upgrade directly from 6.0 to 6.2. You must first upgrade from 6.0 to 6.1 and then upgrade from 6.1 to 6.2.