4.4 Smartphone Authentication

To authenticate using the smartphone application (if your device has an internet connection), initialize the authentication on your endpoint.

HINT:If push notification wasn't received within several seconds, run the application manually and authorize in it. Temporary troubles with push notifications may be related to Google push services.

Push notifications are not supported if you have a TOTP authenticator enrolled TOTP and Offline Authentication.

  1. You will be notified with a push notification Authentication required!, if your device is locked or the smartphone application is closed.

  2. Unlock the device and authorize in the app.

  3. Tap ACCEPT button to accept the authentication request. If you didn't request the authentication tap DECLINE to reject the authentication request.

    You will see the message Accepted if you accepted the authentication request.

    Or you will see the message Rejected if you rejected the authentication request.

    NOTE:ACCEPT and REJECT buttons are disabled (grayed out) when the server requests for the authenticator’s location and until the location is available.