4.5 TOTP and Offline Authentication

If your device doesn't have an internet connection or you have the TOTP method (not Smartphone) enrolled follow the instruction to perform authentication.

  1. On the Welcome screen tap menu button and then tap Enrolled Authenticators button. You will see a list of enrolled authenticators.

  2. Use a shown one-time password value to authenticate.

    HINT:If you are not able to authenticate ensure that a time on your device is synchronized.

    NOTE:Offline logon is not possible when Geo-fencing feature is enabled. In such case you will see the message TOTP login is disabled on the endpoint side.