9.4 Uninstalling Administration Console

Only the primary version of Administration Console contains the certificate authority. If you uninstall this version, you can no longer use Access Manager for certificate management. You need to promote a secondary console to be the primary console. See Installing Secondary Administration Console in the Access Manager 4.5 Administration Guide.

IMPORTANT:If you are uninstalling all Access Manager devices, the primary Administration Console must be the last device you uninstall. The uninstall programs for the other devices contact the primary Administration Console and validate the admin’s credentials before allowing the device to be removed.

Select the process that corresponds to your platform:

9.4.1 Uninstalling Linux Administration Console

  1. Unzip the tar.gz file by using the following command:

    tar -xzvf <filename>

  2. Log in as the root user or equivalent.

  3. At the command prompt of the Access Manager directory, enter the following:

    ./uninstall.sh

    IMPORTANT:If SLES 12 SP4 has the latest patches from SUSE update channel, run the systemctl enable ndsd.service command and then choose option 6.

  4. Specify option 6 to uninstall all products or specify Q to quit without uninstalling.

    You must use option 6 instead of option 1.

  5. After running the./uninstall.sh script, go to Auditing > Troubleshooting > Other Known Device Manager Servers, then remove the entry for this secondary Administration Console from the servers list.

    A log file is created at /tmp/novell_access_manager_uninstall.log.

Removing Administration Console Replicas

Remove any traces of the Administration Console replicas from the configuration datastore:

  1. In Administration Console Dashboard, click <user name> at the top right of the page and thenclick Configure Console.

  2. Click Objects.

  3. In the tree view, click novell.

  4. Delete all objects that reference the failed primary Administration Console. You should find the following types of objects:

    • SAS Service object with the hostname of the failed primary console

    • An object that starts with the last octet of the IP address of the failed primary console

    • DNS AG object with the hostname of the failed primary console

    • DNS IP object with the hostname of the failed primary console

    • SSL CertificateDNS with the hostname of the failed primary console

    • SSL CertificateIP with the hostname of the failed primary console

    • NCP server object

  5. Run the /opt/novell/eDirectory/bin/ndsstat -r command to view the list of available replicas.

  6. If you can still see the replica that you deleted from Other Known Device Manager Servers, then perform the following steps:

    1. Log in to Administration Console as a root user.

    2. Change to the /opt/novell/eDirectory/bin directory.

    3. Run the ndsrepair -P -Ad command.

    4. Select the replica and click View replica ring. Select the name of the replica that is visible and click Remove this server from replica ring.

    5. Specify the DN of the admin user in leading dot notation. For example, .admin.novell.

    6. Specify the password and select I Agree.

9.4.2 Uninstalling Windows Administration Console

When you uninstall Administration Console, any other Access Manager components on the machine must also be uninstalled.

  1. Exit any applications and stop any virus scanning programs.

  2. Access the Control Panel, click Add or Remove Programs, then select to remove the AccessManagerServer program.

  3. Read the introduction, then click Next.

  4. Specify the credentials for the admin user, then click Next.

  5. Click Complete Uninstall, then click Next.

  6. Restart the machine.

NOTE:Some services are not completely removed. To remove it completely, you must remove few registry settings after restarting the server. For information about removing required registry settings, see Deleting Services from Registry.

Deleting Services from Registry

When you uninstall Administration Console by using the steps mentioned in Section 9.4.2, Uninstalling Windows Administration Console, some service are not deleted. To delete the required services to uninstall Administration Console completely from the machine, perform the following steps:

  1. Stop SLP service

  2. Back up the registry settings

  3. Remove HKLM>SOFTWARE>Wow6432Node>Apache Software Foundation

  4. Remove HKLM>SOFTWARE>Novell

  5. Remove HKLM>SOFTWARE>Wow6432Node>Microsoft>Windows>CurrentVersion\Uninstall>NetIQ iManager

  6. Remove HKLM>SOFTWARE>Microsoft>Windows>CurrentVersion>App Paths>java.exe

  7. Remove HKLM>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>NDSonNT

  8. Remove HKLM>SOFTWARE>Wow6432Node>JavaSoft

  9. Remove HKLM>SYSTEM>ControlSet001>Services>EventLog>Application>NDS Server

  10. Remove HKLM>SYSTEM>ControlSet001>Services>NDS Server

  11. Remove HKLM>SYSTEM>ControlSet001>Services>slpd

  12. Remove HKLM>SYSTEM>ControlSet001>Services>SNMP>Parameters>ExtensionAgents>Novell.eDir-Snmp.1

  13. Remove HKLM>SYSTEM>ControlSet001>Services>Tomcat8

  14. Remove HKLM>SYSTEM>ControlSet002>Services>EventLog>Application>NDS Server

  15. Remove HKLM>SYSTEM>ControlSet002>Services>NDS Server

  16. Remove HKLM>SYSTEM>ControlSet002>Services>slpd

  17. Remove HKLM>SYSTEM>ControlSet002>Services>SNMP>Parameters>ExtensionAgents>Novell.eDir-Snmp.1

  18. Remove HKLM>SYSTEM>ControlSet002>Services>Tomcat8

  19. Remove all files from the following location:

    • C:\Program Files (x86)\Novell

    • C:\Program Files\Common Files\Novell

    • C:\Novell\NDS

  20. Restart the machine.