9.3 Uninstalling Access Gateway

  1. In Administration Console, click Access Gateways.

  2. If Access Gateway belongs to a cluster, you need to remove it from the cluster.

    1. Select Access Gateway, then click Actions > Remove from Cluster:

    2. Confirm the action, then click OK.

  3. On Access Gateways Servers page, select the name of the server, then click Actions > Delete > OK.

    This removes the configuration object for Access Gateway from Administration Console.

  4. On the Identity Server page, update the Identity Server status for the Identity Server cluster configuration that was using this Access Gateway.

    See Updating an Identity Server Configuration in the NetIQ Access Manager 4.4 Administration Guide.

  5. Complete one of the following:

9.3.1 Uninstalling Windows Access Gateway Service

  1. Exit any applications and disable any virus scanning programs.

  2. Access the Control Panel, click Add or Remove Programs and select to remove the AccessGateway program.

  3. Click Next.

  4. Specify the credentials for the admin user, then click Uninstall.

9.3.2 Uninstalling Linux Access Gateway Service

  1. On your Linux Access Gateway Service, insert the Access Manager installation CD.

  2. Navigate to the novell-access-gateway directory.

  3. Enter ./uninstall.sh to initiate the uninstallation script.

  4. Enter the name of the admin user.

  5. Enter the password of the admin user.

    Uninstall removes Access Gateway Service. A log file is created at /tmp/novell_access_manager/uninstall.log.