Table 31-1 describes some of the tools available in Administration Console for solving potential problems:
Table 31-1 Useful Tools
|
Tool |
Description |
|---|---|
|
Re-push Current Configuration |
If you have an Access Gateway that does not seem to be using the current configuration, you can use Administration Console to push the current configuration to Access Gateway. Click Troubleshooting. In the Current Access Gateway Configuration section, select an Access Gateway, then click Re-push Current Configuration. |
|
Health icon |
In Administration Console, click the Health icon to view details about the health of Access Gateway. For more information, see Section 25.4.1, Monitoring the Health of an Access Gateway. |
Tools for specific platforms are also available.
The Windows operating system has the following tools that can help you determine the cause of a problem:
|
Tool |
Description |
|---|---|
|
Task Manager |
Use this utility to check resources available on the system. |
|
Control Panel > Administrative Services > Services |
Use this utility to stop and start services. |
|
netstat -a |
Use this command to view statistics about the listeners on Access Gateway. |
The Linux operating system has the following tools that can help you determine the cause of a problem:
|
Tool |
Description |
|---|---|
|
curl |
Use this command to view identity provider metadata from Access Gateway. See Testing Whether the Provider Can Access the Metadata. |
|
netstat -a |
Use this command to view statistics about the listeners on Access Gateway. |
|
tail -f |
Use this command to view real time activity in key log files. For information about useful files to tail, see Access Gateway Service Log Files. |
|
top |
Use this command to check resources available on the system. |
|
tcpdump |
Use this command to capture data on standard and loopback interfaces and to view SSL data with imported keys. |