25.3 Monitoring Analytics Server Alerts

25.3.1 Viewing Analytics Server Alerts

  1. In Administration Console Dashboard, click Devices > Analytics Server > [Name of Server] > Alerts.

  2. To delete an alert from the list, select the check box for the alert, then click Acknowledge Alert(s). To remove all alerts from the list, click the Severity check box, then click Acknowledge Alert(s).

  3. Click Close.

  4. (Optional) To verify that the problem has been solved, click Access Gateways > [Server Name] > Health > Update from Server.

25.3.2 Viewing Analytics Server Cluster Alerts

  1. In Administration Console Dashboard, click Devices > Analytics Server > [Name of Cluster] > Alerts.

  2. Analyze the data displayed in the table.

    Column

    Description

    Server Name

    Lists the name of the Analytics Server that sent the alert. To view additional information about the alerts for a specific Analytics Server, click the name of an Analytics Server.

    Severe

    Lists the number of critical alerts that have been sent and not acknowledged.

    Warning

    Lists the number of warning alerts that have been sent and not acknowledged.

    Information

    Lists the number of informational alerts that have been sent and not acknowledged.

  3. To acknowledge all alerts for an Analytics Server, select the check box for the Analytics Server, then click Acknowledge Alert(s). When you acknowledge an alert, you clear the alert from the list.

  4. To view information about a particular alert, click the server name.