24.5 Monitoring the Health of Analytics Server

24.5.1 Monitoring the Health of Analytics Server

To view detailed health status information of Analytics Server:

  1. In Administration Console Dashboard, click Devices > Analytics Servers > [Name of Server] > Health.

    The status icon is followed by a description that explains the significance of the current state. For more information about these icons, see Section 24.1, Health States.

  2. To ensure that the information is current, select one of the following:

    • Click Refresh to refresh the page with the latest health available from Administration Console.

    • Click Update from Server to send a request to Analytics Server to update the status of the health of the server. If you have made changes that affect the health of the Analytics Server, select this option. Otherwise, it can take up to five minutes for the health status to change.

  3. Examine the Services Detail section that displays the status of each service. For Analytics Server, this includes the following information:

    Service Category

    If Not Healthy

    Dashboard Server: Indicates whether the server for Analytics Dashboard is functioning properly.

    This service is used for displaying Analytics dashboard.

    Restart Analytics Dashboard service.

    /etc/init.d/novell-dashboard stop
    /etc/init.d/novell-dashboard start

    NOTE:The device health is determined from Dashboard service. If this service is stopped, Administration Console fails to get the health information of the device. Hence, the health status is displayed as Non-reporting.

    Real-time Aggregator: Indicates that the data is aggregated from the events that are generated in real-time.

    This service will retrieve data from events that are required for displaying the real-time graphs.

    Restart the real-time aggregator service.

    /etc/init.d/novell-realtime stop
    /etc/init.d/novell-realtime start

    Offline Aggregator: Indicates that the data is aggregated from the historic or older events.

    This service will schedule, and generate data for historic graphs..

    Restart the offline aggregator service.

    /etc/init.d/novell-offline stop
    etc/init.d/novell-offline start

    ElasticSearch DB: Indicates that all the aggregated data is stored in Elastic Search.

    This service is used for data indexing.

    Restart the Elastic Search database service.

    /etc/init.d/sentinel stopSIdb
    /etc/init.d/sentinel startSIdb

    Sentinel Server: Indicates that the audit events are sent from Access Manager components to Sentinel server.

    Restart the Sentinel Server.

    /etc/init.d/sentinel stop
    /etc/init.d/sentinel start
  4. Click Close.

24.5.2 Monitoring the Health of Analytics Server Cluster

The Health icon on the cluster row displays the status of the least healthy member of the cluster. For information about the meaning of health icons, see Section 24.1, Health States.

To view details about the status of the cluster:

  1. Click Devices > Analytics Server.

  2. On the cluster row, click the Health icon.

  3. To ensure that the information is current, click Refresh.

  4. To view specific information about the status of Analytics Server, click the Health icon in the Analytics Server row.