This section discusses how to upgrade Access Manager to the newer version. You must take a backup of the existing configurations before upgrading or migrating Access Manager components.
For more information, see Back Up and Restore
in the NetIQ Access Manager 4.2 Administration Guide .
NOTE:
The SSL VPN component is removed from Access Manager 4.1 onwards. If you are upgrading to Access Manager 4.2 from 4.0.x or earlier, ensure that you manually remove the proxy services and protected resources that refer to SSL VPN.
Access Manager indicates Access Gateway cluster health in yellow if you do not remove the proxy services and protected resources that refer to SSL VPN.
Platform Agent and Novell Audit are no longer supported. A new Access Manager 4.2 installation no longer installs Platform Agent and Novell Audit for auditing. If you upgrade from an older version of Access Manager to 4.2, Platform Agent is still available. It is recommended to use syslog for auditing.
IMPORTANT:If you attempt to upgrade from 4.1.2 to 4.2, the upgrade process terminates abruptly. To resolve this issue, perform the following steps:
Extract the 4.1 installer files and locate upgrade_utility_functions.sh file.
Locate the section that includes the following line: supportedVersions="|3.2.3\|4.0.0\|4.0.2\|4.1.0.0\|4.1.1.0\|4.1.1.1\|4.2.0.0"
Modify the supportedVersion section by adding 4.1.2 as the supported upgrade platform in the following manner: supportedVersions="|3.2.3\|4.0.0\|4.0.2\|4.1.0.0\|4.1.1.0\|4.1.1.1\|4.2.0.0\|4.1.2.0"
Upgrade the components using the information in Section II, UpgradingAccess Manager.
This part describes how to upgrade Access Manager components and include the following chapters: