This section discusses how to upgrade Access Manager Appliance to the newer version. You must take a backup of the existing configurations before upgrading Access Manager Appliance.
For more information, see Back Up and Restore
in the NetIQ Access Manager Appliance 4.2 Administration Guide.
NOTE:
The SSL VPN component is removed from Access Manager 4.1 onwards. If you are upgrading to Access Manager 4.2 from 4.0.x or earlier, ensure that you manually remove the proxy services and protected resources that refer to SSL VPN. For more information, see Removing Portal Related Proxy Service And Protected Resources
Access Manager indicates the Access Gateway cluster health in yellow if you do not remove the proxy services and protected resources that refer to SSL VPN and the portal.
If you are upgrading to Access Manager 4.2 from 4.0.x or earlier, the Access Manager Appliance portal is no longer available. After you upgrade to Access Manager Appliance 4.2, manually remove the proxy services and protected resources that refer to the portal. For more information, see Removing Portal Related Proxy Service And Protected Resources.
Platform Agent and Novell Audit are no longer supported. A new Access Manager 4.2 installation no longer installs Platform Agent and Novell Audit for auditing. If you upgrade from an older version of Access Manager to 4.2, Platform Agent is still available. It is recommended to use syslog for auditing.
IMPORTANT:If you attempt to upgrade from 4.1.2 to 4.2, the upgrade process terminates abruptly. To resolve this issue, perform the following steps:
Extract the 4.1 installer files and locate upgrade_utility_functions.sh file.
Locate the section that includes the following line: supportedVersions="|3.2.3\|4.0.0\|4.0.2\|4.1.0.0\|4.1.1.0\|4.1.1.1\|4.2.0.0"
Modify the supportedVersion section by adding 4.1.2 as the supported upgrade platform in the following manner: supportedVersions="|3.2.3\|4.0.0\|4.0.2\|4.1.0.0\|4.1.1.0\|4.1.1.1\|4.2.0.0\|4.1.2.0"
Upgrade the components using the information in Section II, Upgrading Access Manager Appliance.
This part describes how to upgrade Access Manager Appliance: