21.2 Viewing the Command Status of the Access Gateway

21.2.1 Viewing the Status of Current Commands

  1. In the Administration Console, click Devices > Access Gateways > [Name of Server] > Command Status.

    This page lists the current commands and the following information about the commands:

    Column Name

    Description

    Name

    Contains the display name of the command. Click the link to view additional details about the command. For more information, see Section 21.2.2, Viewing Detailed Command Information.

    Status

    Specifies the status of the command. Some of the possible states of the command include Pending, Incomplete, Executing, and Succeeded.

    Type

    Specifies the type of command.

    Admin

    Specifies if the system or a user issued the command. If a user issued the command, the DN of the user is displayed.

    Date & Time

    Specifies the local date and time the command was issued.

  2. Select one of the following actions:

    • To view information about a particular command, click the name of a command.

    • To delete a command from the list, select the command, then click Delete.

    • To refresh the status of the listed commands, click Refresh.

  3. Click Close.

21.2.2 Viewing Detailed Command Information

To view information about an individual command:

  1. In Administration Console, click Devices > Access Gateways > [Name of Server] > Command Status.

  2. Click the name of a command to get detailed information.

    The following command information is listed:

    Name: Specifies the display name that has been given to the command.

    Type: Specifies the type of command.

    Admin: Specifies whether the system or a user issued the command. If a user issued the command, the field contains the DN of the user.

    Status: Specifies the status of the command, and includes such states as Pending, Incomplete, Executing, and Succeeded.

    Last Executed On: Specifies when the command was issued. The date and time are displayed in local time. If the command failed, additional information is available.

    For a command that the Administration Console can successfully send to the Access Gateway, the page displays a Command Execution Details section with the name of the command and the command results.

    For a command that fails because the Administration Console cannot communicate with the Access Gateway, the page displays the following additional fields:

    Number of Tries: Specifies the number of times the command was executed.

    Command Try Log: Lists each try and the results.

  3. Select one of the following actions:

    • Delete: To delete a command, click Delete. Click OK in the confirmation dialog box.

    • Refresh: To update the current cache of recently executed commands, click Refresh.

  4. Click Close to return to the Command Status page.