Server unable to download 3rd-party cloudflare font-awesome resource

  • Document ID:7023792
  • Creation Date:25-Mar-2019
  • Modified Date:18-Jun-2019
    • Micro Focus Products:
      Privileged Account Manager (Privileged User Manager)

Environment

Privileged Account Manager 3.6

Situation

New PAM Administration Console attempts to download the following 3rd-party resource from Cloudflare, but fails due to network or environment restrictions on the server:
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css

Resolution

At the time of writing this document, a publicly available fix has not yet been provided; however, please consult with Support to verify the current status.

Status

Reported to Engineering

Additional Information

If needed, as a workaround, please follow the steps below to localize the resource:

  1. Download the external resource and make available to the local PAM Manager(s):
    cd /opt/netiq/npum/service/local/admin/docs/pam/assets/css
    wget https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css

  2. Modify the following file to source the resource locally:
    /opt/netiq/npum/service/local/admin/docs/pam/index.html
    Please replace
    <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css">
    with
    <link rel="stylesheet" href="assets/css/font-awesome.min.css">

  3. Restart PAM services (i.e. service npum restart).