Agent Manager is missing Windows Agent option for deployment.

  • 7023425
  • 05-Oct-2018
  • 28-Nov-2018

Environment

Change Guardian 5.1

Situation

Agent Manager only displays the Unix Agent for deployment in CG 5.1. 
After applying Change Guardian 5.1.0.0 Hotfix 1 I am no longer able to deploy the Windows Agent.
The Windows Agent Artifacts are no longer an option to download in Change Guardian Agent Manager.

Resolution

To resolve this issue please contact Technical Support.

Cause

This issue is caused by applying Change Guardian 5.1.0.0 Hotfix1 more than once causing unexpected changes to the file system.