Unable to Register Windows machines to the PAM server

Document ID:7023367
Creation Date:21-Sep-2018
Modified Date:21-Sep-2018
- Micro Focus Products:
  Privileged Account Manager (Privileged User Manager)

Environment

Privileged Account Manager 3.2

Privileged Account Manager 3.5

Situation

Unable to register any hosts to the PAM server. The hosts can be Windows or Linux machines. Error seen under the unifid.log on the host machines give the following error.

Thu Sep 20 16:03:12 2018, 964, 13320, 5104, Error, Peer verification error for in-blr-lytsfe1(127.0.0.1) accessing regclnt.getSessionCache
Thu Sep 20 16:03:19 2018, 549, 13320, 5104, Info, Unable to open 'C:\Program Files\NetIQ\npum\service\local\rexec

Error, Failed to register with manager 10.138.8.136:29120 500 Unauthorized service registration

Resolution

Check the licenses under the PAM server. When you login to the admin console, click on the user (admin) and select 'About Framework'. Check the licenses and for more information click on "Show License Summary".

This should show that the maximum limit has been reached. Upgrade the license and Register the hosts again.

Additional Information

This is a license issue, especially when you notice "Error, Peer verification error" under the host unifid.log