LDAP browsing fails

  • 7017291
  • 24-Feb-2016
  • 07-Apr-2016

Environment

NetIQ Change Guardian 4.2

Situation

Unable to browse to file locations within a policy.
Cannot browse active directory from within a policy.

Resolution

Enable the browsing feature in Change Guardian 4.2 follow these instructions.
1.) Install an agent on the same machine as the Policy Editor. 
2.) Stop the Change Guardian Agent Service 
3.) Open the registry  and go to HKEY_LOCAL_MACHINE\Software\Wow6432Node\NetIQ\ChangeGuardianAgent\repositoryEnabled
4.)Set the value to 1
5.) Then start the Change Guardian Agent .  
**These steps must be performed on the agent installed on the Policy Editor as well as every agent where browsing is required. 

Cause

The browsing feature caused ports to be held open for the feature when they weren't used frequently.   The product was modified to disable the feature from being active on a constant basis and allow it to be enabled as needed in version 4.2.