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How to add the GroupWise MAPI profile to Microsoft Outlook 2013

This document (7014133) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 2012
Novell GroupWise 8

Situation

How to add an Email profile to Windows for Microsoft Outlook accessing the GroupWise Mailbox.
How to use Microsoft Outlook to access the GroupWise mailbox using Windows Mail profiles.
Need to create a profile for GW.

Resolution

Additional Information

Full error on Outlook start-up:  Cannot start Microsoft Outlook.  Cannot open the Outlook window.  The set of folders cannot be opened.  An unexpected error has occurred.  MAPI was unable to load the information service gwmsp1.dll.  Be sure the service is correctly installed and configured

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014133
  • Creation Date:19-NOV-13
  • Modified Date:08-MAY-15
    • NovellGroupWise

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