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Unable to remove the previous controller from the source server

This document (7007280) is provided subject to the disclaimer at the end of this document.

Environment

PlateSpin Protect 10.x and above
PlateSpin Forge 3.x and above
PlateSpin Migrate 9.x and above

Situation

An existing OFX controller executable on the source server becomes unavailable or hung due to limited resources on the source server. Hence causing an incremental job to fail during uninstall of the previous controller. To verify this, check the Task Manager to see if ofxcontroller.exe on the source server has occupied more memory. At the same time, PlateSpin Operation Framework Service on the source server will also be in a state were it cannot be stopped.

Resolution

To resolve this issue, end this ofxcontroller.exe process via Task Manager and rerun the incremental job.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7007280
  • Creation Date:01-DEC-10
  • Modified Date:01-AUG-17
    • NetIQPlateSpin Forge
      PlateSpin Portability Suite
      PlateSpin Protect

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