Environment
Novell SecureLogin
NSL6.0.x
NSL6.1.x
NSL7.x
Situation
Internet Explorer hangs when “file save” operation is invoked.
SecureLogin blocks the “save” function of IE.
Web application crashes with file download.
IE hangs when downloading file.
IE hangs exporting a file to spreadsheet.
Resolution
Using regedit, create a dword reg key with a value of 1 called
StopIESSOForDownloadPage
in HKey_LOCAL_MACHINE/SOFTWARE/ Protocom/SecureLogin/
This key can improve performance and prevent hangs with IE when a file download occurs. This key is not created by default. This key is used to inform SecureLogin whether it should execute a script or not when a file download occurs.
Settings:
0 Default setting: IESSO doesn't check the title of foreground window and executes a script
1 IESSO checks the title of foreground window; if the title is "File Download", then script execution is skipped
Additional Information
ProcessMonitor from SysInternals showed that SecureLogin was looking for this key.